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Hurricane Commerce selected as partner for ETrak delivery management system

Hurricane Commerce has been chosen as the landed cost engine partner for ETrak, the delivery management system powered by Parcel Monkey in partnership with The Delivery Group.

ETrak provides cost-effective, tracked delivery solutions for sending packets and parcels worldwide, enabling eCommerce merchants to scale while keeping costs to a minimum.

The recently launched platform has access to a global network of postal and commercial carriers in over 220 countries.

By partnering with Hurricane Commerce, ETrak is able to provide its retailer customers with a Delivered Duty Paid (DDP) solution.

ETrak has integrated Hurricane’s Aura API which allows merchants to calculate duties and taxes on shipments via a landed cost engine. Aura can also screen for prohibited and restricted goods and denied parties.

Providing a DDP solution is becoming increasingly important as retailers, marketplaces, postal operators and carriers face multiple regulatory challenges including Brexit, the Import One Stop Shop (IOSS) and the US STOP Act.

The ETrak landed cost engine enables retailers to be fully transparent with consumers at checkout about duties and taxes that are payable – avoiding any doorstep surprises.

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted to have been selected as the landed cost engine partner for the ETrak delivery management system.

“Parcel Monkey in partnership with The Delivery Group are committed to providing their customers with the best possible experience which, in turn, will enable their customers to achieve substantial growth in their cross-border eCommerce trade.

“The fast-moving regulatory landscape is providing retailers, marketplaces and carriers with significant challenges, but the international growth opportunities are vast for those who put in place the best possible processes and systems.

“Pivotal to this is the need to ensure that packets and parcels have complete and valid electronic data and that online retailers are able to be transparent with their customers about the duties and taxes that are payable.”

Chris Tayler, Head of ETrak, said: “Our mission at ETrak is to provide simplified international parcel delivery solutions for eCommerce businesses and being able to offer a DDP solution to our customers is essential to this mission.

DDP delivery gives retailers greater flexibility for handling customs duties and taxes and provides a better shopping experience for the end customer, therefore improving customer loyalty and retention.

We selected Hurricane Commerce as our partner because their Aura solution provides a best-in-class landed cost engine to calculate duties and taxes, enabling us to accurately calculate the customs fees on any shipment, regardless of the importing country.”

 

Hurricane in the media:

Post and Parcel Technology International – ETrak partners with Hurricane Commerce to deliver Parcel Monkey solution

CEP Research – ETrak selects Hurricane Commerce solution

The path to successful cross-border eCommerce – How Hurricane’s solutions can help you successfully trade cross-border.

Cross-border eCommerce can provide any business with the opportunity to expand and open their business up to more markets and customers. Whilst this sounds like a fantastic proposition, there are many issues to contend with when first starting out.

There has recently been a large increase in the amount of regulations and compliance rules that are being introduced and monitored, which are often missed by smaller businesses who may not have any previous experience with customs.

There is a sharp focus on knowing what you are sending, and who you are sending it to.

Unknowingly sending an item into a country that requires a licence or sending goods to a blacklisted customer will end up with a business facing fines, and goods being destroyed.

Hurricane has developed 3 main solutions to help businesses stay compliant, and successfully expand their business into cross-border eCommerce.

They are Import Duty and Tax calculations, Prohibited and Restricted Goods Screening and Denied Party Screening. Below we show what these solutions do, and how they can help your business navigate cross-border eCommerce.

Duty and Tax

Every product has a duty and tax rate applied by individual customs upon importation. Individual countries also have their own deminimis levels, which are the values under which products do not have any duty or taxes applied to them.

It can therefore be difficult to calculate the duty and tax rates applicable in checkout. Hurricane’s duty and tax calculator allows businesses to show their customers the total cost of any purchase, drastically reducing negative customer experiences and customer churn.

Prohibited and Restricted Goods

Each country’s customs have their own rules on what can and can’t be imported, and whether special licences or permissions are required. Having carried out deep analysis of restrictions and requirements for importing, exporting and transporting goods in 154 countries, covering 97% of global GDP, Hurricane provides feedback on prohibited and restricted codes. Hurricane’s screening prevents goods from being wrongly transported or imported, ensuring there are no compliance slip ups.

Denied Party Screening

Denied Party Screening is becoming crucial for any business trading cross-border as punishments become more severe. Hurricane’s screening allows businesses to see if their customers and partners are on any of the global denied parties lists, allowing you to control who you sell your products to.

Compliance is key

Transparency is key to providing a positive customer experience. It is incredibly cost-effective and affordable compared to fines that can be given due to non-compliance.

Hurricane can also be a key selling point for your customers, as they will know that all costs will be paid upfront and transit times will be reduced.

Contact us to find out how Hurricane can help your business navigate the uncertainties of cross-border eCommerce.

Hurricane Tamebay Webinar

Hurricane Commerce signs up for Tamebay Live Show

We are delighted to be a main sponsor and speaker at the first ever Tamebay Live.

The 5-day virtual event in May is set to be a great new addition to the calendar for retailers, brands, marketplaces and anyone else involved in the fast growing world of eCommerce.

More than 30 workshops and a host of masterclasses have been lined up from May 17-21 with each day having its own theme.

Hurricane is the headline sponsor and co-host for Day 1, called ‘Back to Basics’, and will then be a speaker on Day 4, which is all about Cross-Border selling.

Martyn Noble, Hurricane’s CEO, said: “Tamebay have come up with an innovative and hugely timely event that will give retailers, brands and others involved in eCommerce plenty of food for thought and inspiration.

“We are thrilled to be playing a leading part and, particularly, look forward to sharing knowledge and ideas that will help anyone looking to grow their sales internationally.

For more information about Tamebay Live and to register to attend visit https://tamebaylive.com/

Please also keep an eye on the Hurricane website and LinkedIn for further details as we run up to this hugely exciting conference.

The path to successful cross-border eCommerce – What’s the opportunity and how can you get a piece of it?

Cross-border eCommerce is becoming more accessible to businesses, ranging from small scale independent stores to multinational giants.

Facilitating this surge in cross-border eCommerce are platforms like Magento® an Adobe company, which accounts for 16% of all eCommerce websites. They include some big names like Coca-Cola and Christian Louboutin.

Platforms like this offer a huge opportunity for a business to create a site and get trading quickly, especially with a host of extensions that allow businesses to manage their stock, create labels and provide a better customer experience. Magento alone has over 250,000 sites and saw an increase of 7,500 in 2019, covering a total of $155 billion in total merchant sales.

Risk and reward

With 57% of all online shoppers buying cross-border, the prize associated with using an eCommerce platform is large. This does however also expose your business to the risks associated with cross-border eCommerce, such as parcels being seized by customs due to poor data, or customers being charged extra upon delivery due to import duties and taxes not being paid.

These situations can lead to a negative customer experience which can result in customers making a one-time purchase then shopping elsewhere. With businesses able to earn 50% more revenue if 40% of their customers are returning, it is important to understand the issues surrounding cross-border eCommerce and ensure your business is prepared.

The Hurricane solution

Hurricane has developed a suite of solutions that allows businesses to show their customers the total cost of any purchase inclusive of shipping, import fees and any extra costs, as well as screening for denied parties and prohibited and restricted goods to ensure total compliance.

Hurricane has become a Technology Partner with Magento, one of the leading eCommerce platforms and will give their customer base the cost-effective and user-friendly tools needed to successfully trade cross-border and reduce the risk of fines and negative customer experiences.

With customer experience becoming the main differentiator between brands, surpassing pricing and the products, providing a positive experience is crucial.

Hurricane’s cross-border solutions will provide businesses with an engine for growth by improving the customer experience from the first site visit, all the way to the delivery, thus increasing the likelihood of them making repeat purchases, and making businesses fully compliant with customs and import regulations.

Prime Vision teams up with Hurricane Commerce to provide complete cross-border data solution

Prime Vision is partnering with Hurricane Commerce to provide customers with a complete end-to-end data enhancement service on cross-border eCommerce parcels and packets.

New regulations and laws are providing huge challenges to any business involved in international eCommerce.

And the biggest requirement is for quality data on parcels including complete and valid product descriptions and HS6 codes.

The partnership between Prime Vision and Hurricane will see the integration of their respective technologies, providing customers with a high-quality service that meets the growing requirements of customs authorities for enhanced data.

Prime Vision is a market leader in Computer Vision Integration in the global logistics sector for postal, parcel, eCommerce and airports.

The company’s solutions include sorting decision systems, OCR, barcode reading, video-coding and robotics.

Hurricane’s technology includes its Zephyr data enhancement tool and its Aura solution which covers the three critical cross-border areas of duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

David Spottiswood, Co-founder of Hurricane, said: “We are delighted to be partnering with Prime Vision and to be able to make our data enhancement software available to its customers.

“The regulatory landscape for anyone involved in cross-border eCommerce trade is changing dramatically.

“This started with Brexit in January, but since March 15, postal operators and their customers have also had to deal with the enforcement of the US STOP Act and the EU’s ICS2. Further major change comes in July with the introduction of the EU’s VAT reforms.

“All of these changes have one common denominator – the need for data of the highest calibre including accurate product descriptions, HS6 codes and country of origin.

Dirk Van Lammeren, Prime Vision’s Commercial Director, said: “We are excited to have teamed up with Hurricane Commerce to offer customers end-to-end data enhancement solutions.

“Postal operators, carriers and retailers are having to adapt quickly to the changing regulations to ensure they are compliant.

“Hurricane’s and Prime Vision’s solutions reinforce each other and together we will enable our customers to achieve frictionless cross-border eCommerce.”

 

Hurricane in the media:

Post & Parcel – Prime Vision and Hurricane Commerce team up to meet the demand for high calibre data

Air Cargo Week – Hurricane Commerce teams up with Prime Vision

Tamebay – Complete cross-border data solution from Prime Vision & Hurricane Commerce

Parcel and Postal Technology International – Prime Vision partners with Hurricane Commerce to provide complete cross-border data solution

Apex Insight – Prime Vision and Hurricane Commerce in partnership

CEP Research – Prime Vision integrates Hurricane Commerce cross-border data solutions

Hurricane to be Gold Sponsor at WMX Asia

Hurricane is delighted to announce that it will be a Gold sponsor at The World Mail & Express Asia Conference, taking place in Bangkok, Thailand, from the 1st to the 3rd of November 2021.

This prestigious annual international event brings together leaders in parcel and mail world, providing great opportunities for networking, gaining industry insights and doing business.

As a Gold sponsor, Hurricane will not only be exhibiting, but CEO Martyn Noble will also be speaking about some of the major regulatory changes impacting the postal and carrier industry and the importance of quality data in enabling seamless cross-border eCommerce trade.

Hurricane will be attending the event with Chinese partner ELI Holdings, who are helping us to develop our links in China and the wider Asia Pacific region.

We are looking forward to showcasing Hurricane’s data enhancement technology at WMX Asia, a region that is at the epicentre of global eCommerce trade.

For more information on the event and Hurricane follow the link below:

WMX Asia Conference

Parcel delays loom as STOP Act and ICS2 hit on March 15

Postal operators are bracing themselves for the biggest date in their calendar this year.

Next Monday (March 15) sees the enforcement of the US STOP Act and the European Union’s Import Control System 2 (ICS2).

The STOP Act had originally been due to come into full effect on January 1 until it was moved to March to give US Customs and Border Protection more time to prepare for the regulations.

The Act requires postal operators to provide a higher level of advance electronic data (AED) than had previously been necessary.

ICS2 is also aimed at postal operators and requires entry summary declarations to be submitted on parcels coming into and through the EU.

Cross-border eCommerce specialist Hurricane Commerce’s technology is enabling postal operators across the globe to meet the new requirements for complete and valid data including product descriptions, HS6 codes and country of origin.

Martyn Noble, Hurricane’s CEO, said: “March 15 is the biggest date in the diary for postal operators this year and the level of preparedness varies from one authority to the next.

“But the stark reality is that, as of next Monday, postal operators and their customers will need to produce complete and valid data on their eCommerce shipments.

“We have already seen the impact of a lack of quality data on parcels since Brexit on January 1. The STOP Act and ICS2 are the next major challenges and then we have the introduction of the EU VAT reforms in July.

“With the Coronavirus pandemic continuing to place huge pressures on air freight capacity, the supply chain industry cannot afford delays, returns and additional storage, not to mention the associated extra costs.

“In December, we predicted that a lack of readiness for the STOP Act could result in several hundred million shipments being held up and we believe this remains the case. This is without adding in the impact of ICS2 with the onset of much greater scrutiny.

“The cross-border eCommerce landscape has changed for good, but those postal operators which get their data right will be able to meet these challenges and achieve scale.”

Hurricane’s solutions were specifically developed to enable customers to meet the challenges of the new regulations.

Hurricane’s Zephyr data enhancement API allows bulk clearance facilities to check, find and populate additional or missing data including product descriptions and HS6 codes.

Meanwhile, its Aura API covers three other critical cross-border functions – duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

The company was established in 2016 and clients include Australia Post, An Post, SEKO Logistics and Lenton Group. Postal operators can access Hurricane’s solutions direct or via the IPC’s Dynamic Merchant Platform (DMP) and UPU.

 

Hurricane in the media:

Parcel and Postal Technology International – Parcel delays loom as STOP Act and ICS2 hit on March 15

Post and Parcel – Parcel delays loom as STOP Act and ICS2 to hit next Monday

Lenton Group selects Hurricane Commerce’s Duty and Tax calculator for global shipments

Lenton Group, the global logistics and transport provider, has announced a partnership with Hurricane Commerce.

Lenton Group has selected Hurricane’s Duty and Tax calculator to support the launch of its Delivered Duty Paid (DDP) solution and its commitment to a seamless cross-border trade experience for its eCommerce customers.

The Duty and Tax calculator is available through Lenton Group’s Hub-Ez, a one-stop logistics platform for online sellers, marketplaces and others involved in cross-border eCommerce.

Establishing the partnership with Hong Kong-headquartered Lenton Group will form an integral part of Hurricane’s expansion into Asia Pacific.

The company was founded in 2016 to provide postal operators, carriers, merchants, marketplaces and platforms with a suite of solutions to enable clients to achieve frictionless eCommerce trade in the face of ever-increasing global regulation.

Hurricane’s industry-leading APIs cover data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Lenton Group’s Alex Langslow said: “We are pleased to announce our new partnership with Hurricane Commerce, allowing all our customers access to a leading platform for calculating duties and taxes for international shipments around the world.

“The Duty and Tax calculator is available on our online portal, Hub-Ez, and will be integrated into many of our upcoming products.

“eCommerce is a fast-growing and rapidly evolving part of the Lenton Group business and partnering with best-in-class technology companies like Hurricane is an important part of our strategy.”

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted to be partnering with the Lenton Group and for our solutions to be playing a critical role in ensuring the seamless cross-border trade of their customers’ international shipments.

“Major events like Brexit, the US STOP Act, ICS2 and EU VAT reforms mean that complete and accurate data on eCommerce parcels has never been more important than it is today.

“Hurricane’s leading-edge technology solutions have been specifically designed to simplify the complex and ensure frictionless cross-border trade.”

 

For more information on the Lenton Group’s services, click the image below:

 

 

 

 

 

Hurricane in the media:

Tamebay – Lenton Group announces partnership with Hurricane Commerce

Post and Parcel – Lenton Group and Hurricane sign a cross-border e-commerce partnership

Parcel and Postal Technology International – Lenton Group selects Hurricane Commerce’s Duty and Tax calculator for global shipments

Multi Channel Merchant – Lenton Group Selects Hurricane Commerce’s Duty and Tax Calculator for Global Shipments

Apex Insight – Lenton Group to use Hurricane Commerce duty and tax calculator

Air Cargo Week – Lenton Group partners with Hurricane Commerce

Hurricane Tamebay Webinar

Hurricane to discuss impact of March 2021 regulations in Tamebay Webinar

March 15th should be etched in the diaries of anyone involved in cross-border eCommerce.

Two major regulatory events – the US STOP Act and ICS2 – come into force on this date.

Both will require cross-border traders to ensure they are providing complete and valid electronic data on their parcels.

Without it, several hundred million parcels are likely to get stuck at customs leading to increased costs, delays and, worst of all, reputational damage with customers.

The Tamebay webinar on March 15 will hear from Hurricane’s Martyn Noble and Bram Buijs. They will explain more about these and other regulations impacting cross-border eCommerce in 2021 and, crucially, what it means for businesses.

We’ll explain the critical importance of having complete and valid data (including HS6 codes, product descriptions, country of origin etc.) and also ensuring you are screening effectively for prohibited and restricted goods and so called denied parties.

This webinar is a must watch for merchants, marketplaces, carriers and anyone else involved in the cross-border supply chain.

To register for this event, follow the link below –

 

Hurricane Commerce helping merchants to meet the regulatory challenges of 2021

eCommerce merchants are having to face up to a swathe of regulatory challenges impacting their ability to carry out cross-border sales.

So far this year, online retailers have had to deal with the fallout from Brexit and, on March 15, full enforcement of the US STOP Act will finally happen.

The EU are also removing the low value VAT threshold on goods under €22 in July of this year.

The impact of these measures means that merchants will need to provide complete and valid data for their parcels. This includes accurate product descriptions, commodity codes and country of origin information.

Failure to do so will result in huge delays at customs, additional costs and customer dissatisfaction.

Hurricane Commerce, a cross-border tech specialist, is working with merchants, marketplaces, postal operators and carriers, providing them with a range of solutions.

Hurricane’s APIs provide customers with solutions covering data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Magento merchants can access the Hurricane extension on the Magento Marketplace.

Merchants can use Hurricane’s bespoke AI classification engine Bluestone to ensure their products have the right descriptions and HS6 codes along with its Aura solution, the API that covers duty and tax calculation, prohibited and restricted goods screening and screening for denied parties.

eCommerce merchants not on Magento can partner directly with Hurricane to integrate the solutions they need to ensure they are fully compliant and able to take full advantage of cross-border opportunities.

Martyn Noble, CEO of Hurricane Commerce, said: “The regulatory landscape for cross-border eCommerce has changed significantly since the start of 2021.

“But those who meet the challenges head on, and put in place the best possible systems, will be ideally placed to achieve success.”

More details about Hurricane’s extension can be read here: https://marketplace.magento.com/hurricanecommerce-module-duty-tax-compliance.html