Hurricane Commerce selected as partner for ETrak delivery management system

Hurricane Commerce has been chosen as the landed cost engine partner for ETrak, the delivery management system powered by Parcel Monkey in partnership with The Delivery Group.

ETrak provides cost-effective, tracked delivery solutions for sending packets and parcels worldwide, enabling eCommerce merchants to scale while keeping costs to a minimum.

The recently launched platform has access to a global network of postal and commercial carriers in over 220 countries.

By partnering with Hurricane Commerce, ETrak is able to provide its retailer customers with a Delivered Duty Paid (DDP) solution.

ETrak has integrated Hurricane’s Aura API which allows merchants to calculate duties and taxes on shipments via a landed cost engine. Aura can also screen for prohibited and restricted goods and denied parties.

Providing a DDP solution is becoming increasingly important as retailers, marketplaces, postal operators and carriers face multiple regulatory challenges including Brexit, the Import One Stop Shop (IOSS) and the US STOP Act.

The ETrak landed cost engine enables retailers to be fully transparent with consumers at checkout about duties and taxes that are payable – avoiding any doorstep surprises.

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted to have been selected as the landed cost engine partner for the ETrak delivery management system.

“Parcel Monkey in partnership with The Delivery Group are committed to providing their customers with the best possible experience which, in turn, will enable their customers to achieve substantial growth in their cross-border eCommerce trade.

“The fast-moving regulatory landscape is providing retailers, marketplaces and carriers with significant challenges, but the international growth opportunities are vast for those who put in place the best possible processes and systems.

“Pivotal to this is the need to ensure that packets and parcels have complete and valid electronic data and that online retailers are able to be transparent with their customers about the duties and taxes that are payable.”

Chris Tayler, Head of ETrak, said: “Our mission at ETrak is to provide simplified international parcel delivery solutions for eCommerce businesses and being able to offer a DDP solution to our customers is essential to this mission.

DDP delivery gives retailers greater flexibility for handling customs duties and taxes and provides a better shopping experience for the end customer, therefore improving customer loyalty and retention.

We selected Hurricane Commerce as our partner because their Aura solution provides a best-in-class landed cost engine to calculate duties and taxes, enabling us to accurately calculate the customs fees on any shipment, regardless of the importing country.”

 

Hurricane in the media:

Post and Parcel Technology International – ETrak partners with Hurricane Commerce to deliver Parcel Monkey solution

CEP Research – ETrak selects Hurricane Commerce solution

Prime Vision teams up with Hurricane Commerce to provide complete cross-border data solution

Prime Vision is partnering with Hurricane Commerce to provide customers with a complete end-to-end data enhancement service on cross-border eCommerce parcels and packets.

New regulations and laws are providing huge challenges to any business involved in international eCommerce.

And the biggest requirement is for quality data on parcels including complete and valid product descriptions and HS6 codes.

The partnership between Prime Vision and Hurricane will see the integration of their respective technologies, providing customers with a high-quality service that meets the growing requirements of customs authorities for enhanced data.

Prime Vision is a market leader in Computer Vision Integration in the global logistics sector for postal, parcel, eCommerce and airports.

The company’s solutions include sorting decision systems, OCR, barcode reading, video-coding and robotics.

Hurricane’s technology includes its Zephyr data enhancement tool and its Aura solution which covers the three critical cross-border areas of duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

David Spottiswood, Co-founder of Hurricane, said: “We are delighted to be partnering with Prime Vision and to be able to make our data enhancement software available to its customers.

“The regulatory landscape for anyone involved in cross-border eCommerce trade is changing dramatically.

“This started with Brexit in January, but since March 15, postal operators and their customers have also had to deal with the enforcement of the US STOP Act and the EU’s ICS2. Further major change comes in July with the introduction of the EU’s VAT reforms.

“All of these changes have one common denominator – the need for data of the highest calibre including accurate product descriptions, HS6 codes and country of origin.

Dirk Van Lammeren, Prime Vision’s Commercial Director, said: “We are excited to have teamed up with Hurricane Commerce to offer customers end-to-end data enhancement solutions.

“Postal operators, carriers and retailers are having to adapt quickly to the changing regulations to ensure they are compliant.

“Hurricane’s and Prime Vision’s solutions reinforce each other and together we will enable our customers to achieve frictionless cross-border eCommerce.”

 

Hurricane in the media:

Post & Parcel – Prime Vision and Hurricane Commerce team up to meet the demand for high calibre data

Air Cargo Week – Hurricane Commerce teams up with Prime Vision

Tamebay – Complete cross-border data solution from Prime Vision & Hurricane Commerce

Parcel and Postal Technology International – Prime Vision partners with Hurricane Commerce to provide complete cross-border data solution

Apex Insight – Prime Vision and Hurricane Commerce in partnership

CEP Research – Prime Vision integrates Hurricane Commerce cross-border data solutions

Parcel delays loom as STOP Act and ICS2 hit on March 15

Postal operators are bracing themselves for the biggest date in their calendar this year.

Next Monday (March 15) sees the enforcement of the US STOP Act and the European Union’s Import Control System 2 (ICS2).

The STOP Act had originally been due to come into full effect on January 1 until it was moved to March to give US Customs and Border Protection more time to prepare for the regulations.

The Act requires postal operators to provide a higher level of advance electronic data (AED) than had previously been necessary.

ICS2 is also aimed at postal operators and requires entry summary declarations to be submitted on parcels coming into and through the EU.

Cross-border eCommerce specialist Hurricane Commerce’s technology is enabling postal operators across the globe to meet the new requirements for complete and valid data including product descriptions, HS6 codes and country of origin.

Martyn Noble, Hurricane’s CEO, said: “March 15 is the biggest date in the diary for postal operators this year and the level of preparedness varies from one authority to the next.

“But the stark reality is that, as of next Monday, postal operators and their customers will need to produce complete and valid data on their eCommerce shipments.

“We have already seen the impact of a lack of quality data on parcels since Brexit on January 1. The STOP Act and ICS2 are the next major challenges and then we have the introduction of the EU VAT reforms in July.

“With the Coronavirus pandemic continuing to place huge pressures on air freight capacity, the supply chain industry cannot afford delays, returns and additional storage, not to mention the associated extra costs.

“In December, we predicted that a lack of readiness for the STOP Act could result in several hundred million shipments being held up and we believe this remains the case. This is without adding in the impact of ICS2 with the onset of much greater scrutiny.

“The cross-border eCommerce landscape has changed for good, but those postal operators which get their data right will be able to meet these challenges and achieve scale.”

Hurricane’s solutions were specifically developed to enable customers to meet the challenges of the new regulations.

Hurricane’s Zephyr data enhancement API allows bulk clearance facilities to check, find and populate additional or missing data including product descriptions and HS6 codes.

Meanwhile, its Aura API covers three other critical cross-border functions – duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

The company was established in 2016 and clients include Australia Post, An Post, SEKO Logistics and Lenton Group. Postal operators can access Hurricane’s solutions direct or via the IPC’s Dynamic Merchant Platform (DMP) and UPU.

 

Hurricane in the media:

Parcel and Postal Technology International – Parcel delays loom as STOP Act and ICS2 hit on March 15

Post and Parcel – Parcel delays loom as STOP Act and ICS2 to hit next Monday

Lenton Group selects Hurricane Commerce’s Duty and Tax calculator for global shipments

Lenton Group, the global logistics and transport provider, has announced a partnership with Hurricane Commerce.

Lenton Group has selected Hurricane’s Duty and Tax calculator to support the launch of its Delivered Duty Paid (DDP) solution and its commitment to a seamless cross-border trade experience for its eCommerce customers.

The Duty and Tax calculator is available through Lenton Group’s Hub-Ez, a one-stop logistics platform for online sellers, marketplaces and others involved in cross-border eCommerce.

Establishing the partnership with Hong Kong-headquartered Lenton Group will form an integral part of Hurricane’s expansion into Asia Pacific.

The company was founded in 2016 to provide postal operators, carriers, merchants, marketplaces and platforms with a suite of solutions to enable clients to achieve frictionless eCommerce trade in the face of ever-increasing global regulation.

Hurricane’s industry-leading APIs cover data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Lenton Group’s Alex Langslow said: “We are pleased to announce our new partnership with Hurricane Commerce, allowing all our customers access to a leading platform for calculating duties and taxes for international shipments around the world.

“The Duty and Tax calculator is available on our online portal, Hub-Ez, and will be integrated into many of our upcoming products.

“eCommerce is a fast-growing and rapidly evolving part of the Lenton Group business and partnering with best-in-class technology companies like Hurricane is an important part of our strategy.”

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted to be partnering with the Lenton Group and for our solutions to be playing a critical role in ensuring the seamless cross-border trade of their customers’ international shipments.

“Major events like Brexit, the US STOP Act, ICS2 and EU VAT reforms mean that complete and accurate data on eCommerce parcels has never been more important than it is today.

“Hurricane’s leading-edge technology solutions have been specifically designed to simplify the complex and ensure frictionless cross-border trade.”

 

For more information on the Lenton Group’s services, click the image below:

 

 

 

 

 

Hurricane in the media:

Tamebay – Lenton Group announces partnership with Hurricane Commerce

Post and Parcel – Lenton Group and Hurricane sign a cross-border e-commerce partnership

Parcel and Postal Technology International – Lenton Group selects Hurricane Commerce’s Duty and Tax calculator for global shipments

Multi Channel Merchant – Lenton Group Selects Hurricane Commerce’s Duty and Tax Calculator for Global Shipments

Apex Insight – Lenton Group to use Hurricane Commerce duty and tax calculator

Air Cargo Week – Lenton Group partners with Hurricane Commerce

Hurricane Commerce helping merchants to meet the regulatory challenges of 2021

eCommerce merchants are having to face up to a swathe of regulatory challenges impacting their ability to carry out cross-border sales.

So far this year, online retailers have had to deal with the fallout from Brexit and, on March 15, full enforcement of the US STOP Act will finally happen.

The EU are also removing the low value VAT threshold on goods under €22 in July of this year.

The impact of these measures means that merchants will need to provide complete and valid data for their parcels. This includes accurate product descriptions, commodity codes and country of origin information.

Failure to do so will result in huge delays at customs, additional costs and customer dissatisfaction.

Hurricane Commerce, a cross-border tech specialist, is working with merchants, marketplaces, postal operators and carriers, providing them with a range of solutions.

Hurricane’s APIs provide customers with solutions covering data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Magento merchants can access the Hurricane extension on the Magento Marketplace.

Merchants can use Hurricane’s bespoke AI classification engine Bluestone to ensure their products have the right descriptions and HS6 codes along with its Aura solution, the API that covers duty and tax calculation, prohibited and restricted goods screening and screening for denied parties.

eCommerce merchants not on Magento can partner directly with Hurricane to integrate the solutions they need to ensure they are fully compliant and able to take full advantage of cross-border opportunities.

Martyn Noble, CEO of Hurricane Commerce, said: “The regulatory landscape for cross-border eCommerce has changed significantly since the start of 2021.

“But those who meet the challenges head on, and put in place the best possible systems, will be ideally placed to achieve success.”

More details about Hurricane’s extension can be read here: https://marketplace.magento.com/hurricanecommerce-module-duty-tax-compliance.html

Postal operators face “double whammy” of STOP Act and ICS2 on March 15

Postal operators face a “hugely challenging” eight weeks after being told that full enforcement of the US STOP Act will now take effect on the same day as the EU’s ICS2.

Both regulations require postal authorities to provide advance electronic data on mail parcels entering the US and EU respectively.

The US STOP Act had been due to come into full force on January 1, but Senator Rob Portman reluctantly granted an extension to March 15 after hearing that Customs and Border Protection needed more time to finalise regulations.

However, Senator Portman made it clear that no further delays would be acceptable, saying: “Congress cannot provide this type of extension on packages without identifying data entering the United States again.”

He also highlighted how other countries including France, Spain and Germany have started to require identifying data ahead of the implementation of ICS2 on March 15.

Portman said: “Packages entering those countries without identifying data will be delayed or considered inadmissible and returned to sender.  Further, starting

March 15, the European Union will require identifying data on a package before it is loaded onto a plane for shipment.”

Hurricane Commerce, a cross-border

eCommerce technology specialist, warned before Christmas that the STOP Act enforcement would result in several hundred million mail parcels destined for the US being rejected if they have incorrect or incomplete data. Refused parcels would be returned to their country of origin triggering extra costs for returns, warehousing and storage as well as huge customer dissatisfaction.

Martyn Noble, CEO of Hurricane Commerce, said: “On the one hand, Senator Portman’s extension to March 15 gives postal operators a little more time to get prepared.

“But with the full enforcement of the STOP Act now coinciding with the implementation of the EU’s ICS2 on the same day – March 15 – it is a real double whammy and presents posts with a hugely challenging eight weeks to ensure they are able to meet the higher threshold of advance electronic data.

“There is now the very real prospect of hundreds of millions of parcels being rejected into the US and EU from March 15.

“Those postal authorities which are fully prepared for the greater requirements around AED will not only be compliant but will also put themselves in the driving seat to capitalise on the continuing exponential growth in cross-border eCommerce trade.”

Martyn added: “This is not just about the postal authorities as the data starts with companies that are selling their goods internationally on their own websites or via marketplaces. Data needs to be complete and correct at the point of sale to ensure that the end customer receives the service they expect.”

Hurricane has developed a suite of APIs that meet the needs of postal operators, carriers, eCommerce merchants, marketplaces and platforms.

Hurricane’s Zephyr data enhancement API allows bulk clearance facilities to check the accuracy of data including product descriptions and HS6 codes, and receive additional pertinent or missing information all under a single quick check function.

Zephyr can process over 700 million requests a day and can, on an item by item API call base, provide for a real time feedback with response times of 100 milliseconds. The screening of a file consisting of a maximum of 10,000 items that is sent to Hurricane takes no more than 15 minutes.

Meanwhile, its Aura API covers three other critical cross-border functions – duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

 

Hurricane in the news:

A Gathering Storm for Parcel Post Importers Into the US and Europe – Handy Shipping Guide

STOP Act and ICS2 “double whammy” to hit Postal operators on 15th March – Tamebay

 

Hurricane Commerce cross-border eCommerce solutions go live on Magento Commerce

Hurricane Commerce’s data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening products are now live on Magento Commerce.

The release of Hurricane’s solutions on Magento Commerce comes at a crucial time for eCommerce traders with Brexit and other changes to laws and regulations, making complete and valid electronic data mandatory.

Without the right data, shipments will be held at customs, causing significant delays, customer dissatisfaction and increased costs.

Magento merchants will be able to access Hurricane’s bespoke AI classification engine Bluestone to ensure their products have the right descriptions and HS6 codes.

Bluestone was built to understand detailed product language and nuances to identify descriptions and match them against the most appropriate customs commodity description and subsequent HS6 code.

Merchants will also be able to integrate Hurricane’s Aura solution, its API that covers duty and tax calculation, prohibited and restricted goods screening and screening of denied parties.

Martyn Noble, CEO of Hurricane Commerce, said: “We are excited that our products are now live on the Magento Marketplace and available to help eCommerce merchants drive greater performance in their cross-border trade.

“Our solutions reduce cart abandonment by enabling merchants to provide real-time calculations of duty and taxes, which gives their customers complete cost transparency.

“We know from our experience with existing customers that reducing cart abandonment can increase revenues by as much as 24%.”

The other major requirement for cross-border eCommerce shops is to ensure they are fully compliant.

Martyn added: “Regulations and laws are getting tougher around the globe.

“Merchants need to have complete and valid data on all shipments as well as ensuring they are not trying to ship goods into countries where they are not allowed. There is also the need to ensure you aren’t sending goods to anyone on a denied parties list.

“Hurricane’s industry-leading solutions are already used by merchants, marketplaces, postal authorities and carriers around the world. “We are delighted that they are available to Magento customers to enable them to accelerate the growth of their businesses and remain compliant.”

The Hurricane extension can be downloaded from the Magento Marketplace. Hurricane is a partner in the Adobe Exchange Partner Program.

https://marketplace.magento.com/hurricanecommerce-module-duty-tax-compliance.html

 

Hurricane in the news:

Tamebay – Duty and tax calculation for Magento Commerce from Hurricane Commerce

Early Brexit chaos just “tip of the iceberg” says cross-border trade specialist

Problems in the first few days since Brexit are the “tip of the iceberg”, according to cross-border eCommerce trade expert Hurricane Commerce.

Hurricane says that the issues caused by lack of complete and valid customs data and VAT now being payable on low value goods into the UK will cause severe challenges over the coming days and weeks.

Last week, DPD temporarily suspended parcel deliveries to the EU due to lack of data, stating that 20% of items had incorrect or incomplete information.

Several UK online retailers, including luxury food merchant Fortnum & Mason, have temporarily stopped taking orders from EU countries due to the extra customs paperwork now needed.

And some EU retailers have ceased taking UK orders following the January 1 change making overseas suppliers who send parcels containing goods valued at £135 or less to the UK responsible for paying any import VAT that is due.

Customer satisfaction has also been put under increased strain with consumers in the EU complaining about unexpected VAT charges and clearance fees, and UK consumers being asked to pay higher delivery charges to cover the extra work caused by Brexit.

Another major hurdle resulting from the Brexit trade deal concerns ‘rules of origin’ with the threat of tariffs due if goods do not meet the complex requirements or are not wholly made in either the UK or EU.

Martin Palmer, Hurricane’s Chief Content and Compliance Officer, said: “Online merchants and marketplaces, postal operators and carriers are starting to see the reality of Brexit and the ending of VAT exemption on low value goods by the UK Government.

“With the EU also removing the low value VAT threshold in July, the compliance pressures on all parts of the cross-border supply chain are set to intensify even further with similar issues to be experienced in all EU countries to those current being experienced in the UK

“The first week and a half since Brexit is just the tip of the iceberg.”

Martin added: “We predicted for the last six months of 2020 that many businesses were going to face serious challenges post January 1, while others did their planning and put the best possible systems in place.

“There is simply no escape from the need for complete and valid customs clearance data including product descriptions, HS6 codes, shipper and consignee details and country of origin.

“Retailers which offer Delivered Duty Paid (DDP) give themselves the best chance of keeping their customers happy by avoiding the doorstep shock of unexpected fees for customs duties and import taxes.”

Hurricane Commerce has developed a series of API solutions to help ensure seamless cross-border eCommerce trade covering data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Its customers include some of the world’s leading postal operators, carriers, online merchant and marketplaces.

 

Hurricane in the news:

Tamebay – Early Brexit chaos just “tip of the iceberg”

Air Cargo Week – Hurricane: Early Brexit problems “tip of the iceberg”

Sky News Business – Brexit trade problems ‘just the tip of the iceberg’, e-commerce expert warns

Retail Times – Early Brexit chaos just “tip of the iceberg” says cross-border trade specialist

Eminetra – Brexit’s trade problem is “just the tip of the iceberg,” e-commerce experts warn 

Q Radio – Brexit trade problems ‘just the tip of the iceberg’, e-commerce expert warns

Hurricane Commerce and ELI Holdings sign cross-border eCommerce partnership

Cross-border trade specialist Hurricane Commerce has joined forces with leading UK-China business organisation ELI Holdings.

Hurricane and ELI signed an agreement to work together to help Chinese companies involved in international eCommerce.

The partnership was agreed during a prestigious event at The Swan in Tetsworth, Oxford, attended in person or virtually by senior Chinese delegates from the worlds of eCommerce, logistics and government.

Hurricane, which was founded in 2016, provides businesses with a range of solutions including data enhancement, product classification, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Its services are in demand from customers around the world, including postal operators, carriers, retail merchants, marketplaces and platforms, all of whom are having to meet increasing global regulations.

Among the regulations is the US Stop Act. Since January 1, all mail parcels require complete and valid advanced electronic data (AED) to pass through US customs.

The UK and EU are also removing the exemption from VAT on eCommerce packets containing low value items while, in March 2021, the implementation of ICS2 will require postal operators to provide entry summary declarations before parcels can pass into or through the EU.

Hurricane Commerce

Martyn Noble, Chairman and CEO of Hurricane Commerce, said: “We are excited to have formed a partnership with ELI Holdings.

“ELI has been enabling businesses in China and the West to trade successfully for over 25 years.

“We will be working with James Wang and the ELI team to enable companies and organisations involved in Chinese eCommerce to capitalise on the many opportunities available while also successfully meeting the challenges of a fast-moving regulatory environment.”

ELI Holdings

James Wang, Chairman of ELI Holdings, said: “ELI is delighted to have agreed this important partnership with Hurricane Commerce.

“Together, our two companies can offer businesses the required technology, knowledge and skills to succeed in the complex world of global cross-border trade.”

The event at The Swan was held in the Queen Victoria Room. Queen Victoria is believed to have visited The Swan in 1832.

In addition to the agreement between Hurricane and ELI, the two companies also launched the China Europe eCommerce and Logistics Club (CEELC). The club brings together senior leaders from both sectors to create opportunities and share best practices.

 

Hurricane in the news:

Parcel and Postal Technology International – Hurricane Commerce and ELI Holdings sign cross-border e-commerce partnership

Cargo Airports and Airline Services – Hurricane Commerce and ELI Holdings sign cross border eCommerce partnership

Pro Carrier teams up with Hurricane Commerce to provide customers with complete cross-border eCommerce experience

Pro Carrier, the cross-border delivery business of DG International, is partnering with Hurricane Commerce to ensure its retail customers’ parcels flow smoothly through customs.

The company has integrated Hurricane’s data enhancement Zephyr API and its Aura API, which supports on duty and tax calculation, prohibited and restricted goods screening and denied party screening.

The partnership forms a key part of Pro Carrier’s goal of providing UK eCommerce merchants with a complete cross-border delivery solution.

Gary Tervit, Pro Carrier’s Managing Director, said: “We believe we have the most comprehensive set of solutions for eCommerce customers and the integration of Hurricane’s game-changing APIs on data enhancement and compliance are an integral part of our offer.

“Whether you are an established eCommerce merchant or looking to scale, we are helping to simplify the cross-border delivery experience.

“The onset of Brexit and other major regulatory changes like the US STOP Act and ICS2 are presenting some serious challenges for international retailers.

“By working with partners like Hurricane we can give our customers total peace of mind on key areas such as product descriptions, HS6 codes, calculating the correct duties and taxes and ensuring you are not sending prohibited or restricted goods into countries or exporting items to people on denied party lists.”

Gary added: “We are investing heavily in Pro Carrier’s technology capability and our team of specialists as part of our growth plans for 2021 and beyond.”

David Spottiswood, co-founder of Hurricane Commerce, said: “We are delighted to be partnering with Pro Carrier as part of their strategy of providing their UK retail customers with the most complete cross-border eCommerce service.

“The opportunities for merchants to be part of the seismic growth in eCommerce are vast, but so are the regulatory hurdles that need to be met.

“Hurricane’s Zephyr and Aura APIs were created specifically to help merchants, marketplaces, platforms, postal operators and carriers put themselves in the best possible place to grow their businesses and ensure compliance.”

 

Hurricane in the news:

https://www.parcelandpostaltechnologyinternational.com/news/pro-carrier-partners-with-hurricane-commerce-on-cross-border-e-commerce-experience.html

https://www.caasint.com/pro-carrier-teams-up-with-hurricane-commerce-to-ensure-parcels-flow-smoothly-through-customs/