Postal operators face “double whammy” of STOP Act and ICS2 on March 15

Postal operators face a “hugely challenging” eight weeks after being told that full enforcement of the US STOP Act will now take effect on the same day as the EU’s ICS2.

Both regulations require postal authorities to provide advance electronic data on mail parcels entering the US and EU respectively.

The US STOP Act had been due to come into full force on January 1, but Senator Rob Portman reluctantly granted an extension to March 15 after hearing that Customs and Border Protection needed more time to finalise regulations.

However, Senator Portman made it clear that no further delays would be acceptable, saying: “Congress cannot provide this type of extension on packages without identifying data entering the United States again.”

He also highlighted how other countries including France, Spain and Germany have started to require identifying data ahead of the implementation of ICS2 on March 15.

Portman said: “Packages entering those countries without identifying data will be delayed or considered inadmissible and returned to sender.  Further, starting

March 15, the European Union will require identifying data on a package before it is loaded onto a plane for shipment.”

Hurricane Commerce, a cross-border

eCommerce technology specialist, warned before Christmas that the STOP Act enforcement would result in several hundred million mail parcels destined for the US being rejected if they have incorrect or incomplete data. Refused parcels would be returned to their country of origin triggering extra costs for returns, warehousing and storage as well as huge customer dissatisfaction.

Martyn Noble, CEO of Hurricane Commerce, said: “On the one hand, Senator Portman’s extension to March 15 gives postal operators a little more time to get prepared.

“But with the full enforcement of the STOP Act now coinciding with the implementation of the EU’s ICS2 on the same day – March 15 – it is a real double whammy and presents posts with a hugely challenging eight weeks to ensure they are able to meet the higher threshold of advance electronic data.

“There is now the very real prospect of hundreds of millions of parcels being rejected into the US and EU from March 15.

“Those postal authorities which are fully prepared for the greater requirements around AED will not only be compliant but will also put themselves in the driving seat to capitalise on the continuing exponential growth in cross-border eCommerce trade.”

Martyn added: “This is not just about the postal authorities as the data starts with companies that are selling their goods internationally on their own websites or via marketplaces. Data needs to be complete and correct at the point of sale to ensure that the end customer receives the service they expect.”

Hurricane has developed a suite of APIs that meet the needs of postal operators, carriers, eCommerce merchants, marketplaces and platforms.

Hurricane’s Zephyr data enhancement API allows bulk clearance facilities to check the accuracy of data including product descriptions and HS6 codes, and receive additional pertinent or missing information all under a single quick check function.

Zephyr can process over 700 million requests a day and can, on an item by item API call base, provide for a real time feedback with response times of 100 milliseconds. The screening of a file consisting of a maximum of 10,000 items that is sent to Hurricane takes no more than 15 minutes.

Meanwhile, its Aura API covers three other critical cross-border functions – duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

 

Hurricane in the news:

A Gathering Storm for Parcel Post Importers Into the US and Europe – Handy Shipping Guide

STOP Act and ICS2 “double whammy” to hit Postal operators on 15th March – Tamebay

 

Hurricane Commerce cross-border eCommerce solutions go live on Magento Commerce

Hurricane Commerce’s data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening products are now live on Magento Commerce.

The release of Hurricane’s solutions on Magento Commerce comes at a crucial time for eCommerce traders with Brexit and other changes to laws and regulations, making complete and valid electronic data mandatory.

Without the right data, shipments will be held at customs, causing significant delays, customer dissatisfaction and increased costs.

Magento merchants will be able to access Hurricane’s bespoke AI classification engine Bluestone to ensure their products have the right descriptions and HS6 codes.

Bluestone was built to understand detailed product language and nuances to identify descriptions and match them against the most appropriate customs commodity description and subsequent HS6 code.

Merchants will also be able to integrate Hurricane’s Aura solution, its API that covers duty and tax calculation, prohibited and restricted goods screening and screening of denied parties.

Martyn Noble, CEO of Hurricane Commerce, said: “We are excited that our products are now live on the Magento Marketplace and available to help eCommerce merchants drive greater performance in their cross-border trade.

“Our solutions reduce cart abandonment by enabling merchants to provide real-time calculations of duty and taxes, which gives their customers complete cost transparency.

“We know from our experience with existing customers that reducing cart abandonment can increase revenues by as much as 24%.”

The other major requirement for cross-border eCommerce shops is to ensure they are fully compliant.

Martyn added: “Regulations and laws are getting tougher around the globe.

“Merchants need to have complete and valid data on all shipments as well as ensuring they are not trying to ship goods into countries where they are not allowed. There is also the need to ensure you aren’t sending goods to anyone on a denied parties list.

“Hurricane’s industry-leading solutions are already used by merchants, marketplaces, postal authorities and carriers around the world. “We are delighted that they are available to Magento customers to enable them to accelerate the growth of their businesses and remain compliant.”

The Hurricane extension can be downloaded from the Magento Marketplace. Hurricane is a partner in the Adobe Exchange Partner Program.

https://marketplace.magento.com/hurricanecommerce-module-duty-tax-compliance.html

 

Hurricane in the news:

Tamebay – Duty and tax calculation for Magento Commerce from Hurricane Commerce

Early Brexit chaos just “tip of the iceberg” says cross-border trade specialist

Problems in the first few days since Brexit are the “tip of the iceberg”, according to cross-border eCommerce trade expert Hurricane Commerce.

Hurricane says that the issues caused by lack of complete and valid customs data and VAT now being payable on low value goods into the UK will cause severe challenges over the coming days and weeks.

Last week, DPD temporarily suspended parcel deliveries to the EU due to lack of data, stating that 20% of items had incorrect or incomplete information.

Several UK online retailers, including luxury food merchant Fortnum & Mason, have temporarily stopped taking orders from EU countries due to the extra customs paperwork now needed.

And some EU retailers have ceased taking UK orders following the January 1 change making overseas suppliers who send parcels containing goods valued at £135 or less to the UK responsible for paying any import VAT that is due.

Customer satisfaction has also been put under increased strain with consumers in the EU complaining about unexpected VAT charges and clearance fees, and UK consumers being asked to pay higher delivery charges to cover the extra work caused by Brexit.

Another major hurdle resulting from the Brexit trade deal concerns ‘rules of origin’ with the threat of tariffs due if goods do not meet the complex requirements or are not wholly made in either the UK or EU.

Martin Palmer, Hurricane’s Chief Content and Compliance Officer, said: “Online merchants and marketplaces, postal operators and carriers are starting to see the reality of Brexit and the ending of VAT exemption on low value goods by the UK Government.

“With the EU also removing the low value VAT threshold in July, the compliance pressures on all parts of the cross-border supply chain are set to intensify even further with similar issues to be experienced in all EU countries to those current being experienced in the UK

“The first week and a half since Brexit is just the tip of the iceberg.”

Martin added: “We predicted for the last six months of 2020 that many businesses were going to face serious challenges post January 1, while others did their planning and put the best possible systems in place.

“There is simply no escape from the need for complete and valid customs clearance data including product descriptions, HS6 codes, shipper and consignee details and country of origin.

“Retailers which offer Delivered Duty Paid (DDP) give themselves the best chance of keeping their customers happy by avoiding the doorstep shock of unexpected fees for customs duties and import taxes.”

Hurricane Commerce has developed a series of API solutions to help ensure seamless cross-border eCommerce trade covering data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Its customers include some of the world’s leading postal operators, carriers, online merchant and marketplaces.

 

Hurricane in the news:

Tamebay – Early Brexit chaos just “tip of the iceberg”

Air Cargo Week – Hurricane: Early Brexit problems “tip of the iceberg”

Sky News Business – Brexit trade problems ‘just the tip of the iceberg’, e-commerce expert warns

Retail Times – Early Brexit chaos just “tip of the iceberg” says cross-border trade specialist

Eminetra – Brexit’s trade problem is “just the tip of the iceberg,” e-commerce experts warn 

Q Radio – Brexit trade problems ‘just the tip of the iceberg’, e-commerce expert warns

Hurricane Commerce and ELI Holdings sign cross-border eCommerce partnership

Cross-border trade specialist Hurricane Commerce has joined forces with leading UK-China business organisation ELI Holdings.

Hurricane and ELI signed an agreement to work together to help Chinese companies involved in international eCommerce.

The partnership was agreed during a prestigious event at The Swan in Tetsworth, Oxford, attended in person or virtually by senior Chinese delegates from the worlds of eCommerce, logistics and government.

Hurricane, which was founded in 2016, provides businesses with a range of solutions including data enhancement, product classification, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Its services are in demand from customers around the world, including postal operators, carriers, retail merchants, marketplaces and platforms, all of whom are having to meet increasing global regulations.

Among the regulations is the US Stop Act. Since January 1, all mail parcels require complete and valid advanced electronic data (AED) to pass through US customs.

The UK and EU are also removing the exemption from VAT on eCommerce packets containing low value items while, in March 2021, the implementation of ICS2 will require postal operators to provide entry summary declarations before parcels can pass into or through the EU.

Hurricane Commerce

Martyn Noble, Chairman and CEO of Hurricane Commerce, said: “We are excited to have formed a partnership with ELI Holdings.

“ELI has been enabling businesses in China and the West to trade successfully for over 25 years.

“We will be working with James Wang and the ELI team to enable companies and organisations involved in Chinese eCommerce to capitalise on the many opportunities available while also successfully meeting the challenges of a fast-moving regulatory environment.”

ELI Holdings

James Wang, Chairman of ELI Holdings, said: “ELI is delighted to have agreed this important partnership with Hurricane Commerce.

“Together, our two companies can offer businesses the required technology, knowledge and skills to succeed in the complex world of global cross-border trade.”

The event at The Swan was held in the Queen Victoria Room. Queen Victoria is believed to have visited The Swan in 1832.

In addition to the agreement between Hurricane and ELI, the two companies also launched the China Europe eCommerce and Logistics Club (CEELC). The club brings together senior leaders from both sectors to create opportunities and share best practices.

 

Hurricane in the news:

Parcel and Postal Technology International – Hurricane Commerce and ELI Holdings sign cross-border e-commerce partnership

Cargo Airports and Airline Services – Hurricane Commerce and ELI Holdings sign cross border eCommerce partnership

Pro Carrier teams up with Hurricane Commerce to provide customers with complete cross-border eCommerce experience

Pro Carrier, the cross-border delivery business of DG International, is partnering with Hurricane Commerce to ensure its retail customers’ parcels flow smoothly through customs.

The company has integrated Hurricane’s data enhancement Zephyr API and its Aura API, which supports on duty and tax calculation, prohibited and restricted goods screening and denied party screening.

The partnership forms a key part of Pro Carrier’s goal of providing UK eCommerce merchants with a complete cross-border delivery solution.

Gary Tervit, Pro Carrier’s Managing Director, said: “We believe we have the most comprehensive set of solutions for eCommerce customers and the integration of Hurricane’s game-changing APIs on data enhancement and compliance are an integral part of our offer.

“Whether you are an established eCommerce merchant or looking to scale, we are helping to simplify the cross-border delivery experience.

“The onset of Brexit and other major regulatory changes like the US STOP Act and ICS2 are presenting some serious challenges for international retailers.

“By working with partners like Hurricane we can give our customers total peace of mind on key areas such as product descriptions, HS6 codes, calculating the correct duties and taxes and ensuring you are not sending prohibited or restricted goods into countries or exporting items to people on denied party lists.”

Gary added: “We are investing heavily in Pro Carrier’s technology capability and our team of specialists as part of our growth plans for 2021 and beyond.”

David Spottiswood, co-founder of Hurricane Commerce, said: “We are delighted to be partnering with Pro Carrier as part of their strategy of providing their UK retail customers with the most complete cross-border eCommerce service.

“The opportunities for merchants to be part of the seismic growth in eCommerce are vast, but so are the regulatory hurdles that need to be met.

“Hurricane’s Zephyr and Aura APIs were created specifically to help merchants, marketplaces, platforms, postal operators and carriers put themselves in the best possible place to grow their businesses and ensure compliance.”

 

Hurricane in the news:

https://www.parcelandpostaltechnologyinternational.com/news/pro-carrier-partners-with-hurricane-commerce-on-cross-border-e-commerce-experience.html

https://www.caasint.com/pro-carrier-teams-up-with-hurricane-commerce-to-ensure-parcels-flow-smoothly-through-customs/

An Post partners with Hurricane Commerce to enhance eCommerce parcel data quality

An Post is working with Hurricane Commerce to help it develop its cross-border eCommerce capability.

The postal operator in the Republic of Ireland has integrated Hurricane’s Zephyr solution to enhance the quality of its advance electronic data on mail parcels.

The requirement for posts to meet a higher threshold for parcel data will be far greater from January 1, 2021, with Brexit and the enforcement of the STOP Act in the United States.

A further major change follows in March next year with the implementation of the Import Control System 2 (ICS2) requiring postal operators to make entry summary declarations on all packets and parcels.

Earlier this year, Hurricane Commerce launched its easy to integrate Zephyr data enhancement product which allows bulk clearance facilities to check the accuracy of data including product descriptions and HS6 codes, and receive additional pertinent or missing information all under a single quick check function.

Zephyr can process over 700 million requests a day and can, on an item by item API call base, provide for a real time feedback with response times of 100 milliseconds. The screening of a file consisting of a maximum of 10,000 items that is sent to Hurricane takes no more than 15 minutes.

David Spottiswood, one of the founders of Hurricane Commerce, said: “We are delighted to be helping An Post meet the mandatory requirements for data on mail parcels.

“An Post is an innovative, forward-looking post that is putting itself in the strongest possible position to not only be compliant but also to take advantage of the exponential growth in cross-border eCommerce.

“The swathe of regulations coming into effect from the start of 2021 will result in parcels being held up and, in many cases, rejected unless they contain the required customs clearance data. Having the necessary complete and valid electronic data will ensure that mail items flow smoothly through customs and on to their intended customer.”

Cyril Mc Grane, An Post’s Director of International Trade, said: “We are investing heavily in our cross-border eCommerce capability and Hurricane will play an important part in this.

“The continuing enhancement of the data quality on parcels will ensure we meet the regulatory requirements and provide benefits operationally, financially and, most importantly of all, in terms of customer satisfaction.”

 

Hurricane in the media:

https://postandparcel.info/129636/news/post/an-post-investing-heavily-in-cross-border-e-commerce-capability/

https://tamebay.com/2020/12/an-post-hurricane-partnership-to-enhance-ecommerce-parcel-data-quality.html

https://apex-insight.com/an-post-works-with-hurricane-commerce/

Hundreds of millions of parcels into the US set to be rejected unless higher data quality threshold is met from January 1, 2021

Several hundred million mail parcels destined for the United States will be rejected when the requirement for a higher threshold of advance electronic data comes into force on January 1, 2021.

Posts have had it confirmed that as of that date any parcels arriving in the US with incorrect or incomplete data will be refused and returned to origin.

Hurricane Commerce, a specialist in cross-border eCommerce trade data and compliance technology, says the United States Postal Service (USPS) deadline leaves posts with a huge challenge to meet in just a few weeks.

The January 1 deadline marks the latest step in the enforcement of the US STOP Act which is primarily intended to crack down on the importation of illicit opioids into the country.

Martyn Noble, CEO of Hurricane Commerce, said: “The USPS is under pressure to fully implement the STOP Act and posts have been informed that the quality threshold for valid advance electronic data on mail parcels is being raised to a whole new level from the start of next year.

“From January 1, posts will be expected without exception to provide complete and valid data on all inbound mail parcels into the US.

“As things stand that means several hundred million parcels are likely to be rejected and eventually returned to their origin.

“This kind of volume will not only create immense logistical challenges but will also have a serious impact on air cargo capacity.

“Refused parcels will be returned to their country of origin which, in turn, will lead to mail parcel blockages of tens of millions of items. This problem will be exacerbated by the huge reduction in the number of planes flying due to Covid-19.

“The cost implications are significant in terms of warehousing, storage and returns, while there is also the issue of customer dissatisfaction and the increase in carbon footprint.”

Earlier this year, Hurricane Commerce launched its easy to integrate Zephyr data enhancement product which allows bulk clearance facilities to check the accuracy of data including product descriptions and HS6 codes, and receive additional pertinent or missing information all under a single quick check function.

Zephyr can process over 700 million requests a day and can, on an item by item API call base, provide for a real time feedback with response times of 100 milliseconds. The screening of a file consisting of a maximum of 10,000 items that is sent to Hurricane takes no more than 15 minutes.

David Spottiswood, a co-founder of Hurricane Commerce, said: “The USPS deadline is real and is just a few weeks away from being rigorously enforced.

“Our Zephyr solution has been created specifically to meet this challenge and can be activated and delivering enhanced data quickly.

“We know from customer results that Zephyr enables posts to achieve the required data quality threshold.

“Posts which are able to meet the rigorous higher standards being set by the USPS are likely to gain a competitive edge in the world of cross-border trade.”

UK and EU flag over London

Cross-border trade operators need to get Brexit-ready or face severe delays at customs

Planning for Brexit Day ranges from “excellent” to “chaotic”, according to a cross-border eCommerce specialist.

Hurricane Commerce says the discrepancy between those who have put in place robust plans and those who haven’t is huge – and time is running out to get Brexit-ready.

Postal authorities, carriers, eCommerce merchants and marketplaces all face severe impact on their businesses if they are not able to provide complete and valid data on parcels from January 1.

Martin Palmer, Hurricane Commerce’s Chief Content and Compliance Officer, said: “This is not just about the UK and trading into the EU; it is also about the remaining 27 EU member countries and their cross-border trade into the UK.

“The phrase ‘My shipment is stuck in customs’ is often used by businesses and the ever-growing number of private citizens using international eCommerce retailers.

“The perception is that customs officers and their bureaucratic requirements are bringing the world to a grinding halt. The reality is quite different. Most customs authorities operate sophisticated, automated clearance facilities taking just a few moments for a shipment with the correct data to clear customs.

“The real problem is usually that the exporter or importer has not complied with the requirements to import a shipment into a country and have failed to supply full and accurate data and documentation.

“The problem is only going to be exacerbated by Brexit. We know that while some postal operators, carriers and eCommerce merchants are ready for the changes, many more are a long way from being prepared. The state of readiness ranges from the excellent to the chaotic.”

Some of the main reasons for delays in Customs clearance include:

  • Missing or incomplete data – Customs clearance in most countries is automated. Missing or incomplete data will result in an automatic failure.
  • Vague or misleading descriptions of contents – Product descriptions need to be accurate and detailed.
  • Missing and incorrect HS 6 codes – The World Customs Organisation Harmonised System that uses code numbers to define products. Many Logistics Service Providers (LSPs) will refuse to accept shipments without provision of this information.
  • Incomplete shipper and consignee data – Ensuring full details of shipper and consignee name and address data, including collection and importer details if relevant, is essential.
  • Contents require licences or other specialised paperwork for import – Every country has unique requirements, practices and restrictions for international shipping and determining which commodities can be shipped into and out of a country.
  • Unrealistic valuation of contents – One of the most common duty and tax disputes is an incorrectly declared value. Values should represent the actual transaction value or a realistic market value. An error in value can cost you considerably in import delays and fines.
  • Missing Country of Origin (COO) – Customs require to know where the commodity was manufactured in addition to where it was exported from. The COO may influence the amount of duty and tax that may be applicable to be paid.
  • Denied Parties (DPs) – Denied parties are individuals, organisations and entities that have been placed on a governmental list that limits the ability to do business with them. Most governments have DP lists as well as international organisations such as the United Nations, and the EU. Shipments originating from or destined to an individual, organisation or entity appearing on a DP list can result in clearance delays, substantial financial penalties or even jail time.

Martin added: “Anyone who leaves their Brexit preparations until the last minute is asking for trouble. We are now less than 80 days away from this seismic change in the trading relationship between the UK and the EU.

“Customs authorities themselves are having to scale up massively to cope with the huge increase in requirement for customs declarations and there will inevitably be some major challenges as both sides get used to the new norm.

“It therefore means the more prepared those involved in cross-border eCommerce trade are, the more likely your parcels are to get to their destination as seamlessly as possible after January 1.”

Hurricane Commerce’s industry-leading solutions are helping customers, including postal operators, carriers, eCommerce merchants, marketplaces and platforms across the key areas of data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

The company, founded in 2016, has brought together leading professionals from logistics, compliance and technology.

Hurricane Commerce partners with Escher

Riposte Shipping 8.2 with Hurricane Commerce Simplifies Taxes, Duties, and Compliance

Escher, the global leader transforming postal operators and couriers, announced the launch of Riposte Shipping 8.2 with Hurricane. This latest release features seamless integration with Hurricane, providing Posts with full access to taxes, duties and compliance functionality, directly from within the Riposte Shipping application.

By 2022, cross-border e-commerce shipments will account for 22 percent of all e-commerce shipments of physical products, according to Statista. However today, there are many obstacles around international shipments that prevent Posts from delivering a positive experience for their customers. Landing cost sticker shock, confusion regarding required documentation and shipping restrictions, as well as the inability to screen all recipients for denied party status are just a few of these challenges.

Riposte Shipping 8.2 with Hurricane is the comprehensive solution to these problems, offering Posts cost transparency, improved shipping reliability, while making compliance convenient.

“Parcels and packets shipped across borders need an electronic ‘passport’ for safe and reliable travel and this is one way Riposte Shipping helps Posts,” said Nick Manolis, CEO, Escher. “The seamless integration of Hurricane with Riposte Shipping is the leading solution that streamlines the international shipping process, improving delivery success rates, free from delays or missing contents.”

“We are excited to be partnering with Escher on the launch of Riposte Shipping 8.2 and to be providing Posts with a range of industry-leading solutions covering data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening,” explained Martyn Noble, CEO, Hurricane Commerce.

Last year, Escher partnered with Hurricane to bring its Riposte Taxes, Duties, and Compliance solution to market, helping Posts everywhere simplify the cross-border shipping process. Riposte Shipping 8.2 with Hurricane represents a deeper integration with Hurricane. With real-time updates from Hurricane, parcels leave post office rooms for international delivery with a significant reduction in returned shipments.

New features of Riposte Shipping 8.2 with Hurricane include:

Seamless Integration

  • Hurricane’s Taxes, Duties, and Compliance API provides full compliance functionality within Riposte Shipping.
  • On the clerk side, the UI validates or explains which errors are present, if any.
  • As the Hurricane database updates in real-time, compliance becomes faster and more accurate.
  • Integration can be triggered via specific destinations or service.
  • Individuals, countries, or items which are prohibited are flagged at the POS where the clerk receives notifications in real-time.
  • Insurance validations are also confirmed to prevent fraud or deliberate over coverage.

Product Classifications

  • Due to increased reliance on Posts for personal and commerce needs, improved product classifications are needed.
  • Riposte Shipping now provides compliance with the latest customs regulation and emerging security and customer requirements for EAD (electronic advanced data).
  • With Hurricane integration, Riposte Shipping allows for improved screening, faster shipments, and reduced issues at customs and border checkpoints.
  • The new product classifications functionality also allow for proper search protocols to identify proper product classification as well as classification codes required for customs.

Denied Party Screening

  • Riposte Shipping now includes Denied Party screening which is a validation process for carrying out checks on individuals, companies, or entities that are on a sanctioned list or watch.
  • Hurricane sources information from over 100 Denied Party lists including the UN, EU and OFAC.
  • Every time money changes hands, there is a responsibility to ensure that the goods are not destined for an individual, company, or entity on a government watch list.
  • Fines can be substantial – as can the damage to your reputation.

Product Restriction Screening

  • Hurricane can pre-screen shipments to avoid delays and inspections at customs and borders (e.g. animal products or firearms).
  • Users receive an updated list of restriction codes for both transportation and exports.
  • A cost breakdown of duties and taxes for delivery is also provided and these amounts reflect both the rate and the value of shipments, reducing surprise costs or unknown fees.

Duties, Taxes, and Fees

  • Riposte Shipping now allows for the pre-payment of duties and taxes so that the receiving party does not need to pay upon receipt.
  • The solution also provides a display of the customs declaration form with the breakdown of the taxes and duties for customer approval.

Integrated Customs Declaration Form

  • Shipment delays are reduced through an integrated customs process.
  • With Riposte Shipping, users have the ability to both preview and print CN23 forms.
  • With an electronic signature capture feature, signing forms and documentation is nearly instantaneous.

Product Availability
Existing customers should contact their account manager for more information. New customers are encouraged to get in touch with us for further information.

About Hurricane Commerce
Hurricane Commerce is brilliant at the boring – translating the complex into the simple.
Its solutions have been designed to give customers peace of mind about every cross-border eCommerce transaction.

Hurricane’s solutions are increasingly the choice of postal operators, eCommerce platforms, marketplaces and merchants and carriers.

Nothing moves without complete and valid data and increasing regulations and laws are providing huge challenges to anyone involved in cross-border eCommerce trade – challenges Hurricane and Escher are together helping to resolve. For more information about Hurricane, visit http://www.hurricanecommerce.com

About Riposte
The award-winning Riposte Platform provides Posts with an all-in-one customer engagement solution to support every step of the digital transformation journey. Posts can bypass unnecessary complexity and expense with Riposte and eliminate the trouble of evaluating, purchasing, and integrating multiple solutions. The Riposte Platform comes with out-of-the-box solutions for counter service, mobile integration, data analytics, retail worker onboarding, customer survey generation, integration of third-party agents, facilitation of a pick-up, drop-off network, and more.

About Escher
Escher is transforming postal operators and couriers worldwide, enabling them to engage today’s digitally savvy customers across all points of engagement. With Escher’s unique, purpose-built customer engagement platform, Posts can drive superior customer experience, with greater speed and better economics. With over 35 customers, Escher works with the most innovative Posts in the world. Their largest customer carries 47% of the world’s post. Escher’s technology gets used to serve over a billion citizens with 350,000 points of engagement globally. For more information about Escher, visit http://www.eschergroup.com

Lyngsoe Systems and Hurricane Commerce join forces to ensure frictionless cross-border trade

Two companies specialising in cross-border trade technologies have teamed up to help postal operators prepare for a wave of new regulations coming into force over the coming months.

Among them are the implementation of ICS2 (Import Control System 2), requiring entry summary declarations on all parcels and packets entering the EU, and the EU’s VAT modernisation package and launch of the Import One Stop Shop (IOSS).

Lyngsoe Systems is offering its customers Hurricane Commerce’s Zephyr data enhancement solution to complement its own Manual Imaging Capture Station (MICS), which provides a scalable solution for optimising import, customs and VAT collection.

MICS removes bottlenecks by separating data entry from the physical handling of items, automates data capturing and registration, raises throughput utilising existing floorspace more effectively and lowers the cycle time of import and clearance.

Hurricane’s Zephyr API enables the efficient checking and completion of cross-border shipment pre-advices. It identifies invalid descriptions, returns a status code for each imported consignment, and includes a product description, HS6 code and, if required, 8 and 10-digit import and export codes.

Zephyr can process over 700 million requests per day with 85% accuracy and achieves average response times of 100 milliseconds.

Villads Thomsen, CEO of Lyngsoe Systems, said: “A smooth cross-border eCommerce process calls for combining the different data sources readily available today.

“Lyngsoe Systems is excited to complement our MICS platform with eCommerce data analytics from Hurricane to achieve a frictionless cross-border trade.”

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted that Lyngsoe Systems has chosen our game-changing Zephyr solution to complement its own industry-leading offering to postal authorities.

“Our solutions are helping postal operators, carriers, logistics providers and online retailers capitalise on the huge growth opportunities in eCommerce while staying compliant in the face of ever-increasing global regulations and laws.”

Lyngsoe Systems and Hurricane are hosting a one-hour webinar, “Data Enhancement and Machine Learning in Office of Exchange” on Thursday, November 5th (2pm GMT/ 3pm CET). To register visit https://lyngsoesystems.com/mics2020/