Lyngsoe Systems and Hurricane Commerce join forces to ensure frictionless cross-border trade

Two companies specialising in cross-border trade technologies have teamed up to help postal operators prepare for a wave of new regulations coming into force over the coming months.

Among them are the implementation of ICS2 (Import Control System 2), requiring entry summary declarations on all parcels and packets entering the EU, and the EU’s VAT modernisation package and launch of the Import One Stop Shop (IOSS).

Lyngsoe Systems is offering its customers Hurricane Commerce’s Zephyr data enhancement solution to complement its own Manual Imaging Capture Station (MICS), which provides a scalable solution for optimising import, customs and VAT collection.

MICS removes bottlenecks by separating data entry from the physical handling of items, automates data capturing and registration, raises throughput utilising existing floorspace more effectively and lowers the cycle time of import and clearance.

Hurricane’s Zephyr API enables the efficient checking and completion of cross-border shipment pre-advices. It identifies invalid descriptions, returns a status code for each imported consignment, and includes a product description, HS6 code and, if required, 8 and 10-digit import and export codes.

Zephyr can process over 700 million requests per day with 85% accuracy and achieves average response times of 100 milliseconds.

Villads Thomsen, CEO of Lyngsoe Systems, said: “A smooth cross-border eCommerce process calls for combining the different data sources readily available today.

“Lyngsoe Systems is excited to complement our MICS platform with eCommerce data analytics from Hurricane to achieve a frictionless cross-border trade.”

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted that Lyngsoe Systems has chosen our game-changing Zephyr solution to complement its own industry-leading offering to postal authorities.

“Our solutions are helping postal operators, carriers, logistics providers and online retailers capitalise on the huge growth opportunities in eCommerce while staying compliant in the face of ever-increasing global regulations and laws.”

Lyngsoe Systems and Hurricane are hosting a one-hour webinar, “Data Enhancement and Machine Learning in Office of Exchange” on Thursday, November 5th (2pm GMT/ 3pm CET). To register visit https://lyngsoesystems.com/mics2020/

Hurricane featured in Parcel & Post Technology International

Hurricane Commerce is featured in the September issue of Parcel & Post Technology International magazine.

Our co-founder and CEO Martyn Noble was interviewed about the latest trends in cross-border eCommerce trade.

The industry is having to adapt quickly to meet the challenges and opportunities presented by a swathe of new laws and regulations coming into force over the coming months. Among them are Brexit, EU VAT modernisation and the Import Control System 2 (ICS2).

In a wide-ranging article, Martyn says: “Nothing will move without data. A few years back the post industry was mainly concerned with first mile and last mile efficiencies whereas now it’s actually around first file.

“The timelines are not going to change. Compliance is not optional, and if you want to compete in this market, you have to do something about it.”

Martyn added: “There is potential for Posts and delivery companies to collaborate with smart technology providers to develop new services that help to differentiate them from rivals.”

To read the full article click https://secure.viewer.zmags.com/publication/b47bed6a#/b47bed6a/32

Hurricane Commerce shortlisted for prestigious industry awards

Hurricane Commerce shortlisted for prestigious industry awards

We are absolutely delighted to have been shortlisted in two categories in this year’s Parcel and Post Technology International Awards.

Hurricane has been chosen for Supplier of the Year and New Business Development of the Year.

Supplier of the Year recognises “businesses which have had a big impact on the postal industry over the past year, whether it’s for investment in new technologies, work with the postal operators or because of impressive growth.”

Meanwhile, Business Development of the Year sought entries from companies that are supporting posts in maximising new revenue streams through diversified services and solutions.

For this award, we entered Zephyr – our “game-changing” data enhancement solution to support the exponential growth in cross-border eCommerce.

Hurricane’s Zephyr API:

  • Identifies invalid descriptions
  • Returns a status code for each imported consignment
  • Includes a product description, HS6 code and, if required, 8 and 10-digit import and export codes
  • Can process over 700 million requests per day with 85% accuracy
  • Achieves average response times of 100 milliseconds

Zephyr complements Hurricane’s other industry-leading solutions.

Hurricane’s Bluestone AI engine powers its auto-classification function, while its Aura API provides real-time calculation of duty and taxes and the identification of prohibited and restricted goods and denied parties.

Our solutions are helping customers including postal operators, carriers, online retailers and eCommerce marketplaces grow new revenues and stay compliant in the face of ever tightening cross-border regulations and laws.

They include the US STOP Act, Import Control System 2 (ICS2) and the EU’s modernisation of VAT package.

Martyn Noble, CEO of Hurricane Commerce, said “When we started Hurricane Commerce four years ago, our aim was to become the go-to provider for cross-border eCommerce solutions.

“We are absolutely thrilled for the hard work and dedication of our talented team to have been recognised in the shortlisting for these two prestigious industry awards.”

The full story can be read at https://www.parcelandpostaltechnologyinternational.com/awards/full-ppti-awards-shortlist-and-judging-panel-announced.html

Hurricane Commerce launches “game-changing” Zephyr

Hurricane Commerce launches “game-changing” Zephyr

Hurricane Commerce has launched a “game-changing” data enhancement solution to support the exponential growth in cross-border eCommerce.

The company’s Zephyr API has been created to help businesses and their customers comply with a swathe of new regulations and laws.

Failure to do so will mean shipments being held at customs resulting in huge delays, the return of consignments, extra costs and administration.

Among those affected are postal operators, express delivery services, freight forwarding logistics companies and transport carriers.

Hurricane’s Zephyr API:

  • Identifies invalid descriptions
  • Returns a status code for each imported consignment
  • Includes a product description, HS6 code and, if required, 8 and 10-digit import and export codes
  • Can process over 700 million requests per day with 85% accuracy
  • Achieves average response times of 100 milliseconds

Regulation changes include ICS2 (Import Control System 2) which comes into force in March 2021 and requires entry summary declarations on all parcels and packets entering the EU.

The US STOP Act, which is fully implemented from January 2021, requires full advance electronic data on all parcels arriving in the US.

The launch of Zephyr complements Hurricane’s other industry-leading solutions.

Hurricane’s Bluestone AI engine powers its auto-classification function, while its Aura API provides real-time calculation of duty and taxes and the identification of prohibited and restricted goods and denied parties.

Martyn Noble, CEO of Hurricane Commerce, said “When we started Hurricane Commerce four years ago, our aim was to become the go-to provider for cross-border eCommerce solutions.

“Zephyr is our latest piece of game-changing technology to deal with a real-world problem, enabling the efficient checking and completion of cross-border shipment pre-advices. It is easy to integrate and offers phenomenal speed times and unrivalled accuracy.”

Martyn added: “The introduction of Zephyr means we are the only company able to provide a complete and modern set of solutions covering our four pillars of data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

“Our solutions are helping our customers meet their compliance requirements while also creating new opportunities for international growth.”

The genome-based technology utilised in Zephyr will also be used to drive the next generation of Hurricane Commerce’s Artificial Intelligence Bluestone classification service and enhancements to its Denied Parties solution.

Hurricane Commerce is increasingly the preferred choice of postal services, postal authorities, eCommerce platforms, eCommerce retailers, carriers, logistics specialists and other software providers across the globe.

The company includes global expertise in tech, logistics and compliance, operating from offices in the UK, US, Australia, Belgium and the Netherlands.

Cross-border eCommerce retailers need to prepare for EU border checks from January 1

Cross-border eCommerce retailers need to prepare for EU border checks from January 1

Cross-border eCommerce retailers in the UK have been warned that full border checks will be imposed on any goods entering the EU from January 1 next year.

Michel Barnier, the EU’s Chief Brexit negotiator, told a House of Lords Committee that Brussels will not agree to any delay despite the UK pledging not to introduce full border checks on EU goods until July 2021.

With just six months to go, the pressures will now ramp up on UK-based and EU e-retailers to ensure they have the right systems in place to combat the potential fallout from the UK leaving the EU without a deal.

One of the biggest requirements will be to ensure that goods being sent into the EU and to the UK have the right data sets including accurate HS6 codes and product descriptions.

Without them, the fear is that importing ports will not have the capacity to process information with the likelihood of lengthy delays in goods clearing customs.

eCommerce brands also face greater scrutiny to ensure that goods are not being sent to denied parties – individuals or organisations on banned lists – or shipping goods that are prohibited or restricted in certain countries.

E-retailers will also need to ensure they have the best possible landed cost engine to ensure they are providing their customers with the right duty and tax calculations.

A growing number of leading eCommerce brands are providing their customers with a Delivered Duty Paid (DDP) service, in which they take responsibility for paying duties and taxes that are due, increasing cost transparency and customer satisfaction.

Martyn Noble, CEO of Hurricane Commerce, said: “Brexit is just one major part of a changing geopolitical landscape that is requiring anyone involved in cross-border eCommerce to provide accurate data and become more compliant.

“Other factors include the US-China trade war, changes in VAT regulations and advanced electronic data capture.

“It is creating cross-border trade uncertainty and complexity, after decades of perceived stability resulting in far-reaching changes to the legislative and regulatory environment and the associated compliant shipping procedures.

“Compliance is never optional. It is like a tax; any brand wanting to compete in the fast-paced world of eCommerce is required to fulfil their obligations and demonstrate they are equipped to operate in accordance with the law and the regulations.”

Hurricane Commerce is increasingly the data partner of choice for organisations involved in cross-border eCommerce. Its solutions cover the areas of data enhancement, duty and tax calculations, prohibited and restricted goods screening and denied party screening.

Hurricane’s solutions include its deep-learning Bluestone AI that drives its auto-classification function; its Aura API that covers Duty and Tax Calculations, Prohibited and Restricted Goods Screening and Denied Party Screening; and its Zephyr bulk clearance API which enables the efficient checking and completion of cross-border shipment pre-advices submitted to postal authorities by their customers.

Hurricane’s customers include postal authorities, eCommerce platforms, eCommerce retailers, carriers, logistics specialists and other software providers across the globe.

The company consists of experts with senior backgrounds in logistics, compliance and classification and technology. It operates from offices in the UK, US, Australia, Belgium and the Netherlands.

NOTES TO EDITORS

Hurricane Commerce to roll out eCommerce solution for Australia Post

Hurricane Commerce to roll out eCommerce solution for Australia Post

Hurricane Commerce has been contracted by Australia Post to help it make the most of the rapid growth in cross-border eCommerce.

Hurricane’s technology will enable Australia Post’s eCommerce retailer customers to accurately calculate import duties and taxes applicable to purchases.

It eliminates the so called ‘calling card shock’ that e-shoppers face when they are asked to make a further payment before taking delivery of their purchase.

This ‘calling card shock’ results in a poor customer experience and parcels being returned at the cost of the retailer, increasing administrative time and costs.

By ensuring that items for cross-border shipping have the correct information and costs, the overall transit time is reduced, allowing customers to receive their packages quicker.

Hurricane’s deep-learning Bluestone Artificial Intelligence and Aura API gives merchants the ability to be fully transparent with their customers about how much they must pay, inclusive of delivery and import duties and taxes.

Martyn Noble, CEO of Hurricane Commerce, said: “Our solutions empower businesses to improve their customer experience and retention, increase their revenues and make cost efficiencies by reducing the number of returns and administrative queries.

“Postal authorities are also changing rapidly, moving from being a traditional mail business to a logistics eCommerce provider.

“They face huge competition from private carriers which means that they need to offer the most modern, dynamic, flexible and cost-effective interfaces to enable an improved customer experience.

“We are delighted to be partnering with Australia Post to provide it with cross-border trade solutions across taxes, duties and compliance.

“There is also the wider benefit of Hurricane Commerce to the environment. By reducing the number of returns for a business, our solution makes a significant impact in reducing CO2 emissions globally.”

Hurricane is increasingly the preferred choice of postal authorities, eCommerce platforms, eCommerce retailers, carriers, logistics specialists and other software providers across the globe.

The company consists of some of the brightest tech talent combined with senior backgrounds from the logistics industry. It operates from offices in the UK, US, Australia, Belgium and the Netherlands.

The business’s solutions cover the areas of data enhancement, duty and tax calculations, prohibited and restricted goods screening and denied party screening.

In addition to its Bluestone AI and Aura API, Hurricane also has its Zephyr API which enables the efficient checking and completion of cross-border shipment pre-advices submitted to postal authorities by their customers.

NOTES TO EDITORS

Postal operators “will lose business” if they don’t prepare for introduction of ICS2

Postal operators “will lose business” if they don’t prepare for introduction of ICS2

Postal operators will lose business to their competitors if they do not act to prepare for the introduction of stringent new regulations.

Posts are currently exempt from having to submit an entry summary declaration via the Import Control System (ICS) before importing goods into the European Union’s customs territory.

But the implementation of Import Control System 2 (ICS2) from March 15, 2021, will compel Posts to provide a minimum data set (PLACI or ENS) including an accurate product description and, as of 2023, a valid HS6 code.

It will also be the responsibility of the importing Post to submit the correct entry summary declaration. An efficient solution will need to be in place, especially when the exporting Post does not provide the minimum data set.

Martyn Noble, CEO of Hurricane Commerce, said: “Submitting incomplete or incorrect data will cause shipments to be held by customs until the appropriate data has been submitted.

“This will impact hugely on transit times and customer experience. The effect of this will be that eCommerce retailers will move to other postal providers which have the right systems and processes in place to meet the requirements of ICS2.

“Efficiency and customer experience are key to any Post looking to secure their position and increase revenues. Not being prepared for ICS2 is simply not an option.”

Hurricane has developed a multi-lingual data enhancement solution called Zephyr to enable Posts to complete and submit their entry summary declaration to ICS2. Zephyr validates product descriptions, returning a status code if invalid. It also provides a valid 10-digit import code as well as the most likely HS6 code and product description.

Martyn added: “Zephyr has been proven to handle high volume data in lightning quick time with return times of 100 milliseconds. It not only gives postal operators peace of mind that all entry summary declarations via ICS2 are automated and compliant, but that they will be able making savings and improve their transit times by making use of fast track customs lanes.

“It also represents a fantastic opportunity for any Post to grow their business and improve their value offering over competitors.”

Hurricane Commerce is increasingly the preferred choice of postal services, postal authorities, eCommerce platforms, eCommerce retailers, carriers, logistics specialists and other software providers across the globe.

The company consists of some of the brightest tech talent combined with senior backgrounds from the logistics industry. It operates from offices in the UK, US, Australia, Belgium and the Netherlands.

The business’s four pillars are: data enhancement, duty and tax calculations, prohibited and restricted goods screening and denied party screening.

https://tamebay.com/2020/06/postal-operators-will-lose-business-dont-prepare-introduction-ics2.html

NOTES TO EDITORS

  • For more information, please contact Nick Mason at Mason Media on +44 (0) 151 239 5050 or email: nick@masonmedia.co.uk
EU goods eligible for relief

Postal operators “must seize opportunity” of EU VAT eCommerce delay

The European Commission’s proposal to delay the implementation of new VAT eCommerce regulations should not be seen as a “breathing space” by postal operators.

The Commission has recommended that the new rules will now apply from July 1, 2021 rather than January 1, 2021 giving member states and businesses more time to prepare.

Martyn Noble, CEO of Hurricane Commerce, a global provider of cross border trade technology, says the EU VAT package is just one of a plethora of new regulations hitting or about to hit the parcel and packet industry.

Other major events impacting cross border eCommerce trade include:

  • The US Stop-Act which requires the provision of valid electronic advanced data for custom clearance purposes;
  • Norway, Australia, and New Zealand implementing a solution that is comparable with the EU VAT solution with the likelihood that other countries will follow suit;
  • The UK having advised that the VAT low value threshold will be removed on Brexit day, currently set for 2300 hrs on the January 31 2021. As of February 1, 2021, EU countries will be treated as third countries, therefore requiring import and export as per all other third countries;
  • Some countries have already gone their own route on

VAT low value thresholds. Examples include France (€1), UK (£15), Cyprus (€17.05), Denmark (DK80) and Sweden (€0);

  • As of March 2021, all posts will have to comply with the requirement to provide an Entry Summary Customs Declaration when importing packets and parcels into the EU and the UK. Postponement of the introduction of ICS2, the system that is supporting this, is not expected;
  • A significant increase in international distribution costs resulting from the new international (UPU) agreements that regulate these costs. Estimates are that Terminal Dues will increase on average between 20% and 30% in 2020. Expectations for 2025 are between 165% and 300% depending on country of origin.

Martyn Noble said: “Posts will need to adapt to this new reality if they want to maintain their current 70% market share in the distribution of cross border eCommerce parcels and packets.

“The Coronavirus pandemic has triggered a rapid growth in domestic eCommerce trade and a temporary slowing of cross border trade due to the closure of borders and the lack of air transport capacity.

“We expect the global parcel delivery infrastructure will be restored quickly because of the need to make up for the current economic losses. Cross border will grow even faster by leveraging on the new online demands.

“Postal operators that are not already preparing for the revival of cross border eCommerce will most certainly miss the boat. It is vital they seize the opportunity created by the proposed delay in implementing the VAT eCommerce package.”

Martyn said that elements that will support the future position of postal operators in the international eCommerce arena will include:

  • The development of a service offering that supports the introduction of new VAT and Import Tax changes. Efficient full landed cost concepts based on delivered duty paid solutions will be an absolute requirement from an operational and consumer satisfaction perspective;
  • A valid and complete pre-alerting (Electronic Advanced Data) of postal consignments supporting access to fast track and efficient customs solutions. The provision of EAD is already an obligation for some destination countries like the US and will become the standard for all postal operators in the exchange of packets (mail parcels) in 2021;
  • Shipping compliant consignments by performing standard prohibited, restricted and denied parties checks avoiding customs spot checks, blockages and fines.

Hurricane Commerce is increasingly the preferred choice of postal services, postal authorities, eCommerce platforms, eCommerce retailers, carriers, logistics specialists and other software providers across the globe.

The company, established in 2016, consists of some of the brightest tech talent combined with senior backgrounds from the logistics industry. It operates from offices in the UK, US, Australia, Belgium and the Netherlands.

The business’s tech solutions have been built around the four pillars of data enhancement, duty and tax calculations, prohibited and restricted goods screening and denied party screening.

https://www.cep-research.com/news/postal-operators-must-seize-opportunity-of-eu-vat-ecommerce-delay

https://tamebay.com/2020/06/eu-vat-ecommerce-regulations-delayed-to-july-2021.html

NOTES TO EDITORS

Video - Hurricane Magento Plug-In

Hurricane Commerce helps Magento users with cross-border compliance

Hurricane Commerce has joined the Magento Technology Partner Program to offer retailers a cross-border solution to ease the ever-evolving demands of regulatory matters, duties & taxes and product classification.

The British technology company’s upcoming release of its cross-border API solutions will help to improve the customer experience on any cross-border transactions for Magento merchants. The Hurricane extension will be available to Magento merchants in the New Year.

Magento, an Adobe subsidiary, is a leading provider of commerce innovation to merchants across B2C, B2B and hybrid industries. Its Technology Partner program recognizes best-in-class software and service providers, which extend the Magento commerce platform and arm merchants with the technology and functionality they need to drive business growth.

“We are pleased to welcome Hurricane as a Technology Partner and look forward to helping our joint merchants accelerate growth through great cross-border commerce experiences,” said Ryan Murden, Head of Business Development at Magento.

Martyn Noble, CEO of Hurricane Commerce, added: “Cart abandonment rates currently sit at 75% with 55% of customers saying they would not shop at the same business if they were hit with unexpected charges.

Hurricane offers a solution to this problem, which can affect businesses of all sizes. Being transparent with customers about the total cost of a purchase will mean they are more confident in the merchant’s service and will also ensure that the merchant remains compliant in international trade. This added customer confidence can result in up to a 24% increase in revenue.”

The Hurricane solution can be easily integrated with Magento. Using a true, bespoke AI called Bluestone, it simplifies the product classification process and helps businesses stay compliant in the ever-changing global regulatory market. It also allows merchants to stay up to date with all customs requirements and the need for the recently announced Advance Data Capture in cross border shipments.

With precise product classification, Hurricane is able to accurately work out the import
duties and taxes payable for these products. This eliminates any possible unexpected or surprise fees that are often passed onto the customer.

Hurricane Commerce provides cross-border API solutions to the Logistics, Postal and eCommerce sectors. It recently signed a deal with Escher Group to help the US company’s postal clients to meet all regulatory requirements, provide better cost transparency and improve customer loyalty.

https://www.cep-research.com/news/hurricane-commerce-helps-magento-users-with-cross-border-compliance

Hurricane Commerce partners with Escher

Hurricane Commerce partners with Escher

Hurricane Commerce has joined forces with Escher to enable Postal Operators to correctly calculate duties and tax, check product classification and screen for restricted products and denied parties at the point of engagement with their customer.

Powered by Hurricane, Riposte Taxes, Duties & Compliance enables Posts to correctly identify product classification, screen for restricted products, screen for denied parties and estimate taxes and duties.

The solution ensures Posts meet all regulatory requirements, provide better cost transparency to their customers and improve customer loyalty throughout the supply chain.

“Hurricane is the market leader in this extremely complex area and they have a dedicated and experienced team to ensure regulations are up to date. Our solution provides Posts with the assurance that they are complying with global screening requirements as well as correctly calculating any monies due,” commented Nick Manolis, CEO Escher Group.

“But this is also about the online shopper – knowing the landed cost of their purchases is important for customer experience and satisfaction, and reducing calling card shock.”

“The partnership between Escher and Hurricane levers the combined innovation and thought leadership of both organisations resulting in reducing the friction points in cross border parcels, improved productivity and a better customer experience for the Postal Operators’ Retail organisation” said Martyn Noble, CEO Hurricane.

Riposte Taxes, Duties & Compliance provides for:

  • Product Classification – ensure compliance with the latest custom regulations and emerging security and customs requirements for electronic advanced data (EAD).
  • Denied Parties Screening – ensure that the recipient is not on the global denied parties lists.
  • Product Restriction Screening – ensure that parcels does not contain restricted products, for example animal products or firearms.
  • Duties and Tax – estimate the amount due when the parcel is delivered.