Posts

Hurricane Commerce selected as partner for ETrak delivery management system

Hurricane Commerce has been chosen as the landed cost engine partner for ETrak, the delivery management system powered by Parcel Monkey in partnership with The Delivery Group.

ETrak provides cost-effective, tracked delivery solutions for sending packets and parcels worldwide, enabling eCommerce merchants to scale while keeping costs to a minimum.

The recently launched platform has access to a global network of postal and commercial carriers in over 220 countries.

By partnering with Hurricane Commerce, ETrak is able to provide its retailer customers with a Delivered Duty Paid (DDP) solution.

ETrak has integrated Hurricane’s Aura API which allows merchants to calculate duties and taxes on shipments via a landed cost engine. Aura can also screen for prohibited and restricted goods and denied parties.

Providing a DDP solution is becoming increasingly important as retailers, marketplaces, postal operators and carriers face multiple regulatory challenges including Brexit, the Import One Stop Shop (IOSS) and the US STOP Act.

The ETrak landed cost engine enables retailers to be fully transparent with consumers at checkout about duties and taxes that are payable – avoiding any doorstep surprises.

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted to have been selected as the landed cost engine partner for the ETrak delivery management system.

“Parcel Monkey in partnership with The Delivery Group are committed to providing their customers with the best possible experience which, in turn, will enable their customers to achieve substantial growth in their cross-border eCommerce trade.

“The fast-moving regulatory landscape is providing retailers, marketplaces and carriers with significant challenges, but the international growth opportunities are vast for those who put in place the best possible processes and systems.

“Pivotal to this is the need to ensure that packets and parcels have complete and valid electronic data and that online retailers are able to be transparent with their customers about the duties and taxes that are payable.”

Chris Tayler, Head of ETrak, said: “Our mission at ETrak is to provide simplified international parcel delivery solutions for eCommerce businesses and being able to offer a DDP solution to our customers is essential to this mission.

DDP delivery gives retailers greater flexibility for handling customs duties and taxes and provides a better shopping experience for the end customer, therefore improving customer loyalty and retention.

We selected Hurricane Commerce as our partner because their Aura solution provides a best-in-class landed cost engine to calculate duties and taxes, enabling us to accurately calculate the customs fees on any shipment, regardless of the importing country.”

 

Hurricane in the media:

Post and Parcel Technology International – ETrak partners with Hurricane Commerce to deliver Parcel Monkey solution

CEP Research – ETrak selects Hurricane Commerce solution

Parcel delays loom as STOP Act and ICS2 hit on March 15

Postal operators are bracing themselves for the biggest date in their calendar this year.

Next Monday (March 15) sees the enforcement of the US STOP Act and the European Union’s Import Control System 2 (ICS2).

The STOP Act had originally been due to come into full effect on January 1 until it was moved to March to give US Customs and Border Protection more time to prepare for the regulations.

The Act requires postal operators to provide a higher level of advance electronic data (AED) than had previously been necessary.

ICS2 is also aimed at postal operators and requires entry summary declarations to be submitted on parcels coming into and through the EU.

Cross-border eCommerce specialist Hurricane Commerce’s technology is enabling postal operators across the globe to meet the new requirements for complete and valid data including product descriptions, HS6 codes and country of origin.

Martyn Noble, Hurricane’s CEO, said: “March 15 is the biggest date in the diary for postal operators this year and the level of preparedness varies from one authority to the next.

“But the stark reality is that, as of next Monday, postal operators and their customers will need to produce complete and valid data on their eCommerce shipments.

“We have already seen the impact of a lack of quality data on parcels since Brexit on January 1. The STOP Act and ICS2 are the next major challenges and then we have the introduction of the EU VAT reforms in July.

“With the Coronavirus pandemic continuing to place huge pressures on air freight capacity, the supply chain industry cannot afford delays, returns and additional storage, not to mention the associated extra costs.

“In December, we predicted that a lack of readiness for the STOP Act could result in several hundred million shipments being held up and we believe this remains the case. This is without adding in the impact of ICS2 with the onset of much greater scrutiny.

“The cross-border eCommerce landscape has changed for good, but those postal operators which get their data right will be able to meet these challenges and achieve scale.”

Hurricane’s solutions were specifically developed to enable customers to meet the challenges of the new regulations.

Hurricane’s Zephyr data enhancement API allows bulk clearance facilities to check, find and populate additional or missing data including product descriptions and HS6 codes.

Meanwhile, its Aura API covers three other critical cross-border functions – duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

The company was established in 2016 and clients include Australia Post, An Post, SEKO Logistics and Lenton Group. Postal operators can access Hurricane’s solutions direct or via the IPC’s Dynamic Merchant Platform (DMP) and UPU.

 

Hurricane in the media:

Parcel and Postal Technology International – Parcel delays loom as STOP Act and ICS2 hit on March 15

Post and Parcel – Parcel delays loom as STOP Act and ICS2 to hit next Monday

Lenton Group selects Hurricane Commerce’s Duty and Tax calculator for global shipments

Lenton Group, the global logistics and transport provider, has announced a partnership with Hurricane Commerce.

Lenton Group has selected Hurricane’s Duty and Tax calculator to support the launch of its Delivered Duty Paid (DDP) solution and its commitment to a seamless cross-border trade experience for its eCommerce customers.

The Duty and Tax calculator is available through Lenton Group’s Hub-Ez, a one-stop logistics platform for online sellers, marketplaces and others involved in cross-border eCommerce.

Establishing the partnership with Hong Kong-headquartered Lenton Group will form an integral part of Hurricane’s expansion into Asia Pacific.

The company was founded in 2016 to provide postal operators, carriers, merchants, marketplaces and platforms with a suite of solutions to enable clients to achieve frictionless eCommerce trade in the face of ever-increasing global regulation.

Hurricane’s industry-leading APIs cover data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Lenton Group’s Alex Langslow said: “We are pleased to announce our new partnership with Hurricane Commerce, allowing all our customers access to a leading platform for calculating duties and taxes for international shipments around the world.

“The Duty and Tax calculator is available on our online portal, Hub-Ez, and will be integrated into many of our upcoming products.

“eCommerce is a fast-growing and rapidly evolving part of the Lenton Group business and partnering with best-in-class technology companies like Hurricane is an important part of our strategy.”

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted to be partnering with the Lenton Group and for our solutions to be playing a critical role in ensuring the seamless cross-border trade of their customers’ international shipments.

“Major events like Brexit, the US STOP Act, ICS2 and EU VAT reforms mean that complete and accurate data on eCommerce parcels has never been more important than it is today.

“Hurricane’s leading-edge technology solutions have been specifically designed to simplify the complex and ensure frictionless cross-border trade.”

 

For more information on the Lenton Group’s services, click the image below:

 

 

 

 

 

Hurricane in the media:

Tamebay – Lenton Group announces partnership with Hurricane Commerce

Post and Parcel – Lenton Group and Hurricane sign a cross-border e-commerce partnership

Parcel and Postal Technology International – Lenton Group selects Hurricane Commerce’s Duty and Tax calculator for global shipments

Multi Channel Merchant – Lenton Group Selects Hurricane Commerce’s Duty and Tax Calculator for Global Shipments

Apex Insight – Lenton Group to use Hurricane Commerce duty and tax calculator

Air Cargo Week – Lenton Group partners with Hurricane Commerce

Hurricane Tamebay Webinar

Hurricane to discuss impact of March 2021 regulations in Tamebay Webinar

March 15th should be etched in the diaries of anyone involved in cross-border eCommerce.

Two major regulatory events – the US STOP Act and ICS2 – come into force on this date.

Both will require cross-border traders to ensure they are providing complete and valid electronic data on their parcels.

Without it, several hundred million parcels are likely to get stuck at customs leading to increased costs, delays and, worst of all, reputational damage with customers.

The Tamebay webinar on March 15 will hear from Hurricane’s Martyn Noble and Bram Buijs. They will explain more about these and other regulations impacting cross-border eCommerce in 2021 and, crucially, what it means for businesses.

We’ll explain the critical importance of having complete and valid data (including HS6 codes, product descriptions, country of origin etc.) and also ensuring you are screening effectively for prohibited and restricted goods and so called denied parties.

This webinar is a must watch for merchants, marketplaces, carriers and anyone else involved in the cross-border supply chain.

To register for this event, follow the link below –

 

Hurricane Commerce helping merchants to meet the regulatory challenges of 2021

eCommerce merchants are having to face up to a swathe of regulatory challenges impacting their ability to carry out cross-border sales.

So far this year, online retailers have had to deal with the fallout from Brexit and, on March 15, full enforcement of the US STOP Act will finally happen.

The EU are also removing the low value VAT threshold on goods under €22 in July of this year.

The impact of these measures means that merchants will need to provide complete and valid data for their parcels. This includes accurate product descriptions, commodity codes and country of origin information.

Failure to do so will result in huge delays at customs, additional costs and customer dissatisfaction.

Hurricane Commerce, a cross-border tech specialist, is working with merchants, marketplaces, postal operators and carriers, providing them with a range of solutions.

Hurricane’s APIs provide customers with solutions covering data enhancement, duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

Magento merchants can access the Hurricane extension on the Magento Marketplace.

Merchants can use Hurricane’s bespoke AI classification engine Bluestone to ensure their products have the right descriptions and HS6 codes along with its Aura solution, the API that covers duty and tax calculation, prohibited and restricted goods screening and screening for denied parties.

eCommerce merchants not on Magento can partner directly with Hurricane to integrate the solutions they need to ensure they are fully compliant and able to take full advantage of cross-border opportunities.

Martyn Noble, CEO of Hurricane Commerce, said: “The regulatory landscape for cross-border eCommerce has changed significantly since the start of 2021.

“But those who meet the challenges head on, and put in place the best possible systems, will be ideally placed to achieve success.”

More details about Hurricane’s extension can be read here: https://marketplace.magento.com/hurricanecommerce-module-duty-tax-compliance.html

Will Brexit and the STOP Act kill cross-border eCommerce?

Is seamless cross-border eCommerce a thing of the past?

Hurricane co-founders Martyn Noble and David Spottiswood chat to the Postal Hub’s Ian Kerr about what’s happening and how complete and valid electronic data will determine the winners and losers in the world of online trading.

To listen to the podcast, follow this link to the Postal Hub Podcast: http://www.thepostalhub.com/podcasts/episode-226-cross-border-ecommerce-brexit-ics2-stop-act-hurricane

 

Video – Hurricane’s David Spottiswood talks to Daily Mail Online about Brexit parcel chaos

Hurricane’s David Spottiswood spoke at length to the Daily Mail Online about the parcel chaos unfolding since Brexit Day.

He also explains how Hurricane’s solutions are helping online retailers, postal operators and carriers get on top of the problem.

The key is having complete and valid data on your parcels if you want them to get through customs.

It’s also about being transparent with consumers about duty and tax and any other fees they are likely to face in order to receive their goods.

Postal operators face “double whammy” of STOP Act and ICS2 on March 15

Postal operators face a “hugely challenging” eight weeks after being told that full enforcement of the US STOP Act will now take effect on the same day as the EU’s ICS2.

Both regulations require postal authorities to provide advance electronic data on mail parcels entering the US and EU respectively.

The US STOP Act had been due to come into full force on January 1, but Senator Rob Portman reluctantly granted an extension to March 15 after hearing that Customs and Border Protection needed more time to finalise regulations.

However, Senator Portman made it clear that no further delays would be acceptable, saying: “Congress cannot provide this type of extension on packages without identifying data entering the United States again.”

He also highlighted how other countries including France, Spain and Germany have started to require identifying data ahead of the implementation of ICS2 on March 15.

Portman said: “Packages entering those countries without identifying data will be delayed or considered inadmissible and returned to sender.  Further, starting

March 15, the European Union will require identifying data on a package before it is loaded onto a plane for shipment.”

Hurricane Commerce, a cross-border

eCommerce technology specialist, warned before Christmas that the STOP Act enforcement would result in several hundred million mail parcels destined for the US being rejected if they have incorrect or incomplete data. Refused parcels would be returned to their country of origin triggering extra costs for returns, warehousing and storage as well as huge customer dissatisfaction.

Martyn Noble, CEO of Hurricane Commerce, said: “On the one hand, Senator Portman’s extension to March 15 gives postal operators a little more time to get prepared.

“But with the full enforcement of the STOP Act now coinciding with the implementation of the EU’s ICS2 on the same day – March 15 – it is a real double whammy and presents posts with a hugely challenging eight weeks to ensure they are able to meet the higher threshold of advance electronic data.

“There is now the very real prospect of hundreds of millions of parcels being rejected into the US and EU from March 15.

“Those postal authorities which are fully prepared for the greater requirements around AED will not only be compliant but will also put themselves in the driving seat to capitalise on the continuing exponential growth in cross-border eCommerce trade.”

Martyn added: “This is not just about the postal authorities as the data starts with companies that are selling their goods internationally on their own websites or via marketplaces. Data needs to be complete and correct at the point of sale to ensure that the end customer receives the service they expect.”

Hurricane has developed a suite of APIs that meet the needs of postal operators, carriers, eCommerce merchants, marketplaces and platforms.

Hurricane’s Zephyr data enhancement API allows bulk clearance facilities to check the accuracy of data including product descriptions and HS6 codes, and receive additional pertinent or missing information all under a single quick check function.

Zephyr can process over 700 million requests a day and can, on an item by item API call base, provide for a real time feedback with response times of 100 milliseconds. The screening of a file consisting of a maximum of 10,000 items that is sent to Hurricane takes no more than 15 minutes.

Meanwhile, its Aura API covers three other critical cross-border functions – duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

 

Hurricane in the news:

A Gathering Storm for Parcel Post Importers Into the US and Europe – Handy Shipping Guide

STOP Act and ICS2 “double whammy” to hit Postal operators on 15th March – Tamebay

 

2021 – a year of huge change for cross-border eCommerce

If 2020 was the year of the Coronavirus pandemic, for those involved in cross-border eCommerce trade 2021 will be the year of sweeping regulatory change.

The changes come thick and fast, starting on January 1 with Brexit and the full enforcement of the US STOP Act.

Both make the provision of complete and valid customs clearance data absolutely essential.

Ten weeks later will see the implementation of Import Control System 2 (ICS2) requiring postal operators to provide entry summary declarations on goods into or through EU customs territory.

As if that was not enough to occupy the minds of everyone involved in cross-border trade, both the UK and EU are removing the exemption from VAT on low value items.

And there is also the launch of the EU’s Import One-Stop Shop (IOSS) for retail merchants and marketplaces to contend with.

Combined, this plethora of regulations – all impacting in the first half of 2021 – will test postal operators, carriers, merchants, marketplaces and platforms to the absolute limit.

We know from our work with customers across all of these different segments of cross-border trade that some have invested the time and resource to get prepared for January 1.

They have tackled head-on the knowledge that the compliance landscape will look very different in just a few days’ time to what they had been used to.

For postal operators, good planning and preparation in terms of data enhancement means avoiding the nightmare scenario of parcels being stuck at customs resulting in huge delays and additional costs including warehousing, storage and returns.

For merchants and marketplaces, meeting the higher threshold for parcel data will be essential if they want to ensure the frictionless passage of goods to their end customers. Failure to do so will inevitably result in lost customers and reputational damage.

The final quarter of 2020 has seen increased activity among those whose businesses depend on seamless cross-border trade as the realisation dawned that January 1 really was going to mean a different way of doing things.

And while events like Brexit grab many of the headlines, the reality is that some or all of the regulatory changes outlined above will impact the way different postal authorities, carriers, merchants and marketplaces – irrespective of geography – conduct their business in 2021 and beyond.

Below is a recap of the big changes coming in 2021 and their timescales:

January 1 – Brexit: complete and valid data (including HS6 codes, product descriptions and correct values) will be required from the UK into the EU and vice versa.

January 1 – UK Import VAT Threshold: New regulations will make an overseas supplier who sends parcels containing goods valued at £135 or less to the UK responsible for paying any import VAT that is due.

January 1 – US STOP Act: the USPS has made it plain that from this date parcels will be refused entry into the United States and returned to origin if they do not meet the higher threshold level for advance electronic data (AED).

Martha Johnson, a spokesperson for the USPS, said: “Postal shipments containing goods not accompanied by AED will be considered inadmissible.”

March 15 – ICS2: Postal operators will no longer be exempt from having to make entry summary declarations into the Import Control System before moving goods into or through EU customs territory.

Under ICS2, shipments without the right data will no longer be allowed with the likelihood of severe delays in customs and increased costs.

July – EU VAT Exemption Removal: Abolition of exemption from VAT on low value items under €22. The changes mean that EU and non-EU sellers will charge VAT at the point of sale for consignments of €150 or below.

July – Import One-Stop Shop (IOSS): Modernising of VAT for cross-border eCommerce via the Import One Stop Shop (IOSS) making the retailer, web shop or marketplace liable for the declaration and payment of VAT to the country of destination.

Hurricane Commerce was founded in 2016 to provide customers with industry-leading solutions to changing and evolving regulations and laws impacting cross-border eCommerce trade.

From this starting point, we have created our lightning quick Zephyr API which enhances the quality of parcel data.

Zephyr can process over 700 million requests a day and can, on an item by item API call base, provide for a real time feedback with response times of 100 milliseconds. The screening of a file consisting of a maximum of 10,000 items that is sent to Hurricane takes no more than 15 minutes.

Meanwhile, our Aura API covers the three areas of duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

An API call via Aura is super-fast with throughput tested at 640 transactions per second. One single call can perform these three critical cross-border functions, presenting the data back in real-time.

To find out more about Hurricane’s solutions, contact sales@hurricanecommerce.com.

 

Hurricane in the media:

CEP Research – 2021 will be a year of huge change for cross-border eCommerce

Tamebay – Regulatory change to test cross-border traders in 2021

 

Hurricane makes the news around the world

Hurricane Commerce has been making headlines across the global postal and logistics media.

Leading publications including Parcel & Post Technology International, Air Cargo, Post & Parcel, the Handy Shipping Guide, Lloyds Loading List and The Loadstar have all carried articles looking at the likely impact of Brexit and the US STOP Act on cross-border eCommerce trade after January 1, 2021.

The Loadstar article focussed on Hurricane’s warning that as many as 700 million mail items could be rejected for not having the complete and valid advance electronic data required under the STOP Act in just 30 days’ time.

This was confirmed by Martha Johnson, spokesperson for the United States Postal Service (USPS) who told The Loadstar: ““Postal shipments containing goods not accompanied by AED will be considered inadmissible.”

To read The Loadstar article in full visit https://theloadstar.com/tougher-us-drug-legislation-set-to-derail-millions-of-parcels-on-1-january/

Meanwhile, Hurricane’s Chief Content and Compliance Officer, Martin Palmer, has been quoted at length discussing the looming “chaos” of Brexit on the cross-border shipment of eCommerce parcels.

Martin said: “This is not just about the UK and trading into the EU; it is also about the remaining 27 EU member countries and their cross-border trade into the UK.”

Read Martin’s thoughts in full on the Post & Parcel website –

https://postandparcel.info/127999/news/e-commerce/hurricane-commerce-time-is-running-out-to-get-brexit-ready/