Freight Forwarders

Freight forwarders can win new business by adopting automated solutions that transform their customers’ experience.

Why Freight Forwarders
Choose Hurricane

Remove Manual Processes

Automation of customs processes that removes expensive manual processes, enabling increased speed, accuracy and scalability.

Reduce Customs Delays

Enabling your customers to reduce customs delays and expedite clearance through the provision of complete & technology-driven customs ready data.

Avoid Fines

Avoiding delays and fines for your customers caused by customs non-compliance.

Duty & Tax Accuracy

Accurate pre-calculation of duty & tax – avoiding future nasty shocks to cash exposure and damaging margin erosion.

Customer Loyalty

Maintaining the highest customer experience for your partners that enable brand loyalty and repeat orders.

Add Value

Enabling your business to deliver additional international value-add services to your customer base.

Adoption of Automated Solutions

According to a market research report published by Extrapolate, the global freight forwarding market was valued at US$180.4 billion in 2021 and is expected to reach US$251.1 billion by 2030, at a CAGR of 5.1% during the forecast period.

Growth in the freight forwarding market is a function of macroeconomic conditions and is largely determined by the strength of international trade. According to the United Nations Conference on Trade and Development (UNCTAD), global trade was worth a record US$32 trillion in 2022, but amid deteriorating economic conditions and rising uncertainties, growth turned negative in the second half of the year and continued to stagnate in 2023.

As international trade fluctuates, so does the demand for integrated transport services provided by freight forwarders. As global trade slows and margins shrink, freight forwarders are increasing their adoption of digital solutions and technological advancements to survive. 

Freight forwarders are using technology to streamline operations and provide more efficient, cost-effective services, including shipment tracking software, automated customs clearance, and real-time updates to customers.

Cross Border Freight Forwarder Solutions

SECTOR
PAIN POINTS

The need to mitigate regulatory risk and streamline import clearances with automated data entry to help drive accuracy and improve productivity, across the borders in which they operate.
Compliance with increasing security and product safety demands, which are driving key regulatory events including ICS2 and the US STOP Act along with other initiatives requiring complete and accurate advance electronic data (AED). Under ICS2, all airlines are required to submit detailed shipment information into a new centralised system known as the ‘Shared Trader Interface’, before goods are loaded on to an aircraft.
Ensuring goods move smoothly across borders to avoid cargo delays, inspection fees and fines.
The need to clear borders faster through the correct classification of goods.

HURRICANE
SOLUTIONS

Partnering with Hurricane will give a freight forwarder a unique selling point in enabling it to support its customers with the required complete, accurate and valid data sets for cross-border global trade.

Hurricane Solutions

CASE
STUDIES

Reduce time to lodge an accurate customs declaration from 1-2 hours to 3-4 minutes

Preparing customs declarations is complex and requires experienced customs brokers to approve lodgement after considerable data entry into the many and varied fields of an online declaration system. 

Supporting data enhancement in preparation for ICS2

This global forwarder is implementing data enhancement in relation to ICS2 for all its streams that are originating in different countries and have the EU or UK as a destination. 

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David SpoTtiswood
Co-founder

Interesting Fact: I am an amateur baker, but I still have no idea how sourduogh starter actually works, and am intrigued how it all reacts together to produce an incredible taste.

Favourite Music: November Rain by Guns ‘n’ Roses.  Going to Wembley with my wife our go to fun thing in our early years, our youth with long hair and rock clothing and not a care in the world other than getting the best spot in the house.

Favourite Quote: “Insanity is doing the same thing over and over again, and expecting different results ” – Albert Einstein

Harry Reilly
Non-exec

Interesting Fact:  I learned Arabic for five years!.

Favourite Music:  A Long December by Counting Crows.  Memory of best family time together in California.

Favourite Quote: “Don’t forget execution, boys. It’s the all-important last 95%”

Tom Lee

Technical Director

Interesting Fact:  I am completely self-taught from a technical skills persepctiuve, and left formal education at 18.

Favourite Music:  Blink 182 – Aliens Exist.  Brings back fond memories of stickly floors and cheap beer.

Favourite Quote: “He sprayed water in my face – thta’s not allowed” – James Haskell.  The whole event surrounding it is hilarious and shows the power of a good wind up

Martin Palmer
Co-Founder

Interesting Fact: I started my working life training to be an accountant but decided I hated numbers. (Ironically I now love them!). I really wanted to join the Hong Kong Police force but couldn’t do that until i was 24. I took a temporary job in Imports and 47 years later here I am.

Favourite Music: There only was one choice. Harry Chapin. Meant a lot to me in my early years as an import broker. We played Chapin for hours and this one seemed to cover so many modes.

Favourite Quote: “No man is an island”

Neil Harmer

Operations Director

Interesting Fact:  As a Geologist my idea of the perfect beach holiday is going to the beach and investigating the rocks in the cliffs behind.

Favourite Music:  Broken Stones – Paul Weller, I’m a huge Paul Weller / The Jam fan; Broken Stones is a very relaxing song, I love the use of the electric piano in it

Favourite Quote: “Don’t put off until tomorrow what you can do today”. This is a great quote by Benjamin Franklin, to have in your head when working through a series of tasks to help keep focused.

Robert Dundas
Sales Director

Interesting Fact:  One of my life goals is to be able to speak French, I’ve been doing Duolingo every day for the last five years, and I’m still rubbish! 

Favourite Music: Where do I even start! Tom Petty Running Down a Dream, this is my top-down driving next to the ocean song

Favourite Quote: “This time will pass”

ASHLEY DEXTER
CFO & Co-founder

Interesting Fact: I was nearly named Battle Dexter (I would have probably now been residing in one of His Majesty’s establishments)

Favourite Music: Even though I spent a few years in the music industry my taste of music was always a cause for concern with my colleagues, so to surprise them all my current favourite is Kids by MGMT (absolute belter)

Favourite Quote: “Quitters never win and winners never quit”

Ian Venner
CTO & Co-founder

Interesting Fact: Runs Red Lantern Records, a not-for-profit, ethical label as a side project, whose artists have regular national BBC radio airplay.

Favourite Music: Tom Waits, pretty much all of his work.  Beautifully observed avante-garde vignettes of life.  Oh, and anything really loud!

Favourite Quote: “It’s not the mountains we climb, but the grit in our shoe that grinds us down” – which sums up taking a business from start-up to enterprise.

Martyn Noble
CEO & Co-founder

Interesting Fact: Played a high standard of semi-professional rugby union (too many years ago now!)

Favourite Music: Led Zeppelin – Stairway to Heaven…my first live gig – Knebworth 11th August 1979, the track never grows old and is the iconic song of ‘hope’ whatever mood you are in when listening too it…and I’m still trying to work out what the lyrics mean!!

Favourite Quote: “Know your customers, Know your People, Know your Numbers” – plagiarised from Sir John Harvey Jones when I met him very early on in my career and values I stick to in my business life.