Hurricane’s David Spottiswood spoke at length to the Daily Mail Online about the parcel chaos unfolding since Brexit Day.
He also explains how Hurricane’s solutions are helping online retailers, postal operators and carriers get on top of the problem.
The key is having complete and valid data on your parcels if you want them to get through customs.
It’s also about being transparent with consumers about duty and tax and any other fees they are likely to face in order to receive their goods.