Hurricane Commerce selected by Hongkong Post as cross-border data partner

Hongkong Post has chosen Hurricane Commerce as the data partner to support its global eCommerce operations.

The post will be accessing Hurricane’s Zephyr and Aura solutions.

Hurricane’s Zephyr solution ensures that shipments have the right data – including HS6 codes, product descriptions and 8- and 10- digit import and export codes – to pass smoothly through customs and on to the end consumer.

Meanwhile, Hurricane’s Aura product covers the three critical cross-border areas of duty and tax calculation, prohibited and restricted goods screening and denied parties screening.

The need for complete, accurate and compliant data in cross-border eCommerce trade has been driven by a series of regulatory events.

They include the introduction of the European Union’s Import One-Stop Shop [IOSS] in July 2021 and the implementation of the EU’s Import Control System 2 [ICS2].

The second release of ICS2 comes into effect in March 2023 and affects all parties involved in handling, shipping and transporting cargo, express or postal consignments to or via the EU by air with the requirement for minimum data sets.

Hongkong Post plans to make Hurricane’s enquiry functions available for all destinations to customers, enabling them to check all the customs related information to assist their shipments. This includes HS Code checking and tax and VAT calculation. Customers will also be able to check if an item is prohibited or if the sending or receiving party is banned.

The service will be provided in Hongkong Post locations via computers in each branch and online via the website and Hongkong Post app.

Martyn Noble, CEO of Hurricane Commerce, said: “We are delighted to be the chosen data partner to Hongkong Post.

“Our solutions are now the preferred option of postal operators and postal networks across the globe as our customers rise to the challenges and opportunities presented by increasing cross-border regulations and geo-political tensions.”


Hurricane in the media:

Parcel and Postal Technology International – Hongkong Post selects Hurricane Commerce as cross-border data partner

Air Cargo Week – Hongkong Post selects Hurricane Commerce as cross-border data partner

Post and Parcel – Hurricane Commerce selected by HongKong Post as cross-border data partner


Hurricane Commerce and Itembase Announce Strategic Partnership to Power Cross-Border eCommerce

Hurricane Commerce and Itembase have formed a strategic partnership that leverages Itembase’s tech-enabled merchant connectivity platform with Hurricane Commerce’s leading cross-border data solutions covering duty and tax calculation and compliance screening for eCommerce transactions.

Hurricane’s Aura solution providing its landed cost engine, prohibited and restricted goods screening and denied parties screening and its Zephyr data enhancement tool are available to customers globally via the Itembase platform.

Regulatory events, combined with crises such as the Ukraine conflict, have made the need for complete, accurate and compliant data mandatory.

Itembase is the market leader in connecting line-item/SKU purchase data from merchants in real-time to value-adding applications, simplifying cross-border fulfilment.

Itembase enables merchants to onboard simply and without IT development, to Hurricane Commerce, removing the need for development and data management services.

Merchants have the peace of mind knowing that their cross-border shipment data is of the highest quality and meets all compliance requirements, enabling transactions to be fulfilled seamlessly.

David Spottiswood, Co-Founder of Hurricane Commerce, said: “We are delighted to have agreed this strategic partnership with Itembase. The combination of Itembase’s platform and Hurricane’s suite of cross-border data solutions gives merchants the complete solution to power their global eCommerce and achieve true scalability.”


Stefan Jorgensen, CEO of US-based Itembase, said: “We are fundamentally changing the commerce market connectivity strategy that has been in place for the last 10 years by making things simple, cost effective and rapidly scalable. We are excited to welcome Hurricane to the Itembase platform.”


Hurricane in the media:

Post and Parcel – Hurricane Commerce and Itembase announce strategic partnership to power cross-border eCommerce

ChannelX – Itembase partners with Hurricane to power cross-border ecommerce

CEP Research – Hurricane Commerce and Itembase announce strategic cross border parternship