Carriers

Carriers choose Hurricane to avoid customs delays and falling foul of cross-border regulations.

Why Carriers
Choose Hurricane

Reduce Customs Delays

Enabling your retailer customers to reduce customs delays and expedite clearance.

Avoid Fines

Avoiding delays and fines for your retailer customers caused by customs non-compliance.

Enhance Customer Experience

Maintaining the highest customer experience for your retailers that enable brand loyalty and repeat orders.

Add Value

Enabling your business to deliver additional international value-add services to your retailer customer base.

Global eCommerce

Opportunity For Growth

From an international supply-chain perspective, cross-border global trade resulted in the handling and distribution of 9.3 billion orders in 2020, an increase of 6 billion in just five years. Some 60% were intercontinental. (McKinsey & Company 2022)

Operating in the global trade space requires knowledge of international trade regulations, customs procedures, indirect tax demands, and documentation requirements.

Carriers and express companies specialise in cross-border logistics and have the expertise to navigate these complexities, providing the guidance and assistance to marketplaces, retailers and brands in meeting regulatory compliance and ensuring a smooth flow of goods.

But, to do so, they require the right partners.

FAST-CHANGING
REQUIREMENTS

The composition of cross-border parcel streams has changed dramatically in recent years. One of the principal reasons for this has been a swathe of regulatory events which are influencing the type of products that are suited for international online sales.

Increasing security and product safety demands
Increasing security and product safety demands which are driving key regulatory events including ICS2 and the US STOP Act along with other initiatives requiring complete and accurate advance electronic data (AED).
Increasing geo-political tensions

Increasing geo-political tensions around the world, resulting from the Ukraine-Russia conflict and other events. This has resulted in ever greater number of sanctions, which is putting increasing demands on the screening of parcels and the exchange of AED regarding content, country of origin, sender and addressee.

Indirect tax and customs reforms

Indirect tax and customs reforms have resulted in the abolishment of the VAT threshold, the creation of the EU’s Import One Stop Shop (IOSS) and the increased responsibility/liability for marketplaces and retailers. The number of countries that are working on tax and customs reforms and that are reviewing the responsibility and liability of marketplaces and other international sellers for the collection, declaration and payment of indirect taxes is growing fast.

The increased cost of International Mail Solution

The increased cost of International Mail Solution. The implementation of the new UPU tariff and the impact of the change in customs and tax regulations has resulted in a levelling effect between posts and commercial carriers and integrators.

Sector
Pain Points

Avoiding operational inefficiencies where customs clearance is not automated due to poor data.

Expensive overhead costs that are deployed to manually correct held shipments – a significant problem during peak trading.

Poor compliance management that has the significant risk of shipments being sent to denied parties.

No ‘wheels up’ process for the calculation and collection of duty/taxes leading to significant temporary storage requirements in a carrier hub.

No validation to ensure an export shipment can be imported into the country destination leading to unnecessary returns and poor customer experience.

HURRICANE’S DATA SOLUTIONS BREAK DOWN THE BARRIERS TO SUCCESSFUL GLOBAL TRADE

HURRICANE
SOLUTIONS

Partnering with Hurricane will give a carrier / integrator a unique selling point in enabling it to support its customers with the required complete, accurate and valid data sets for cross-border global trade.

Hurricane Solutions

CASE
STUDIES

Reducing the volume of parcels held by customs from 30% to less than 0.5%

By utilising Hurricane’s world-leading data enhancement solution, Pro Carrier was able to transform the volume of parcels being held at customs…

Supporting data enhancement in preparation for ICS2

This global forwarder is implementing data enhancement in relation to ICS2 for all its streams that are originating in different countries and have the EU or UK as a destination…

OUR LATEST NEWS

Keep up to date with what we’re up to.

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David SpoTtiswood
Co-founder

Interesting Fact: I am an amateur baker, but I still have no idea how sourduogh starter actually works, and am intrigued how it all reacts together to produce an incredible taste.

Favourite Music: November Rain by Guns ‘n’ Roses.  Going to Wembley with my wife our go to fun thing in our early years, our youth with long hair and rock clothing and not a care in the world other than getting the best spot in the house.

Favourite Quote: “Insanity is doing the same thing over and over again, and expecting different results ” – Albert Einstein

Harry Reilly
Non-exec

Interesting Fact:  I learned Arabic for five years!.

Favourite Music:  A Long December by Counting Crows.  Memory of best family time together in California.

Favourite Quote: “Don’t forget execution, boys. It’s the all-important last 95%”

Tom Lee

Technical Director

Interesting Fact:  I am completely self-taught from a technical skills persepctiuve, and left formal education at 18.

Favourite Music:  Blink 182 – Aliens Exist.  Brings back fond memories of stickly floors and cheap beer.

Favourite Quote: “He sprayed water in my face – thta’s not allowed” – James Haskell.  The whole event surrounding it is hilarious and shows the power of a good wind up

Martin Palmer
Co-Founder

Interesting Fact: I started my working life training to be an accountant but decided I hated numbers. (Ironically I now love them!). I really wanted to join the Hong Kong Police force but couldn’t do that until i was 24. I took a temporary job in Imports and 47 years later here I am.

Favourite Music: There only was one choice. Harry Chapin. Meant a lot to me in my early years as an import broker. We played Chapin for hours and this one seemed to cover so many modes.

Favourite Quote: “No man is an island”

Neil Harmer

Operations Director

Interesting Fact:  As a Geologist my idea of the perfect beach holiday is going to the beach and investigating the rocks in the cliffs behind.

Favourite Music:  Broken Stones – Paul Weller, I’m a huge Paul Weller / The Jam fan; Broken Stones is a very relaxing song, I love the use of the electric piano in it

Favourite Quote: “Don’t put off until tomorrow what you can do today”. This is a great quote by Benjamin Franklin, to have in your head when working through a series of tasks to help keep focused.

Robert Dundas
Sales Director

Interesting Fact:  One of my life goals is to be able to speak French, I’ve been doing Duolingo every day for the last five years, and I’m still rubbish! 

Favourite Music: Where do I even start! Tom Petty Running Down a Dream, this is my top-down driving next to the ocean song

Favourite Quote: “This time will pass”

ASHLEY DEXTER
CFO & Co-founder

Interesting Fact: I was nearly named Battle Dexter (I would have probably now been residing in one of His Majesty’s establishments)

Favourite Music: Even though I spent a few years in the music industry my taste of music was always a cause for concern with my colleagues, so to surprise them all my current favourite is Kids by MGMT (absolute belter)

Favourite Quote: “Quitters never win and winners never quit”

Ian Venner
CTO & Co-founder

Interesting Fact: Runs Red Lantern Records, a not-for-profit, ethical label as a side project, whose artists have regular national BBC radio airplay.

Favourite Music: Tom Waits, pretty much all of his work.  Beautifully observed avante-garde vignettes of life.  Oh, and anything really loud!

Favourite Quote: “It’s not the mountains we climb, but the grit in our shoe that grinds us down” – which sums up taking a business from start-up to enterprise.

Martyn Noble
CEO & Co-founder

Interesting Fact: Played a high standard of semi-professional rugby union (too many years ago now!)

Favourite Music: Led Zeppelin – Stairway to Heaven…my first live gig – Knebworth 11th August 1979, the track never grows old and is the iconic song of ‘hope’ whatever mood you are in when listening too it…and I’m still trying to work out what the lyrics mean!!

Favourite Quote: “Know your customers, Know your People, Know your Numbers” – plagiarised from Sir John Harvey Jones when I met him very early on in my career and values I stick to in my business life.