International Shipping: Rules and Regulations for eCommerce Businesses

International Shipping: Rules and Regulations for eCommerce Businesses

If you’ve decided to expand your business to include cross-border trade, you’ll need to familiarise yourself with basic international shipping rules.

Each country has unique customs regulations based on the type of goods, their origin and the mode of transportation. However, you’ll find some common international shipping regulations apply to all businesses, from eBay and Etsy sellers to B2C businesses and corporations.

The onus to follow these rules falls on the seller. It can feel like a big responsibility, but we’re here to help you. This blog post will cover the essential international trade regulations you need to know, including prohibited or restricted items, so you can avoid being caught out.

What Are Customs Regulations?

Customs regulations refer to the international trade laws, rules and procedures that control the movement of goods across borders. They are essential for managing international trade, collecting import and export duties and taxes, and preventing prohibited items from being smuggled into a country.

Not only do customs regulations stop the bad guys from sending illegal items across borders, but they also ensure compliance with national and international trade agreements.

To meet customs regulations, a seller needs to complete all relevant paperwork, including a customs declaration. The customs declaration is usually completed on the seller’s behalf by their freight forwarder or shipping company but under your instruction.

The customs declaration form must include:

  • Your name, the business’s name and address
  • The recipient’s name and address
  • A clear and precise product description
  • Each item’s value, quantity and weight
  • Total value of the package, including its weight and dimensions
  • HS (Harmonised System) code
  • EORI (Economic Operators Registration and Identification) number (if shipping to the European Union)
  • VAT registration number

Alongside the customs form, you should supply supporting documents, such as commercial invoices, packing lists, certificates of origin, bills of lading and export licences.

Regulations For Importing Goods

International trade is multi-dimensional, rather than a bilateral relationship between the two countries. The origin of the commodity — where it was originally produced — has more of an impact on the international transaction, rather than the country it is being sold in. For example, importing a T-shirt made in the USA to a European country under EU shipping regulations is relatively straightforward, but if it was produced in North Korea, for example, secondary restrictions might come into play.

Customs authorities use ‘rules of origin’ to determine where goods were produced or manufactured, which isn’t necessarily the place they were shipped from. Preferential rules of origin determine eligibility for preferential trade agreements and tariff reductions. In contrast, non-preferential rules of origin help determine if specific goods are subject to trade embargoes, safeguard measures, anti-dumping or countervailing duties.

Of course, rules of origin can be complex and vary between countries — particularly when different components of a product come from several locations.

Speaking of components, dual-use goods face separate customs regulations and sometimes lengthy procedures. Defined as materials, software or technology that can be used for both military and civilian purposes, dual-use commodities risk ending up in countries with imposed embargoes. Dual-use items have the potential to help develop nuclear weapons and explosives, so they’re not something you’d want getting in the wrong hands. These dual-use goods can be something as seemingly innocuous as a sat nav or even a high-powered laptop.

Why Are Items Prohibited or Restricted?

Dangerous items are prohibited or restricted to comply with international shipping regulations. These rules are in place for safety reasons, such as preventing fires, damage or risks to health. While it’s obvious why certain items are prohibited or restricted — ammunition, blades, drugs, medical waste, flammable liquids — other everyday products are also listed. For example, cosmetics, batteries, deodorants and Christmas crackers are all restricted, in some way.

For example, if the seller is sending from the UK, they are responsible for finding out if an item is subject to delivery restrictions between the UK and the recipient’s country.

What’s the difference between restricted and prohibited goods?

Prohibited items can never be sent in a shipment, but restricted items may be sent with limitations or under certain conditions. While poisons and toxic liquids are prohibited from postage in the UK, nail varnish is allowed provided each item contains under 30ml and is packed according to specific instructions.

Check the restrictions for the country you are shipping to in advance in case you need to apply for an import licence. Sending the restricted item without a licence or the correct paperwork, will result in its seizure by customs. Remember, each country is different and can restrict or ban items based on economic, religious or environmental reasons.

CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) is an international trade agreement to combat wildlife crime. The agreement regulates or bans the trade of animal and plant species under threat. All trade species covered by CITES must be authorised through permits and certificates so it’s essential to know the regulations in both the seller and buyer’s respective countries.

Enlist Help to Comply with International Shipping Regulations

If you’re not sure where to start with the dizzying array of international shipping regulations, you’re not alone! Customs regulations can vary widely from country to country. Depending on your specific worldwide markets and the products you ship, trying to stay compliant can be time-consuming and costly. Even sellers with the best intentions can sometimes fall foul of international shipping rules and delivery restrictions in the UK.

Customs software ensures you’ll only send goods that can reach their destination — and they’ll arrive on time.

Our Kona API screens all shipments for prohibited and restricted items, so you don’t need to worry about keeping up to date on ever-changing international shipping regulations. It also helps classify products and calculate duties and taxes and screens for denied parties who it is illegal to do business with.

If you’d like to learn more about our product restriction screening solutions, please get in touch.

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David SpoTtiswood
Co-founder

Interesting Fact: I am an amateur baker, but I still have no idea how sourduogh starter actually works, and am intrigued how it all reacts together to produce an incredible taste.

Favourite Music: November Rain by Guns ‘n’ Roses.  Going to Wembley with my wife our go to fun thing in our early years, our youth with long hair and rock clothing and not a care in the world other than getting the best spot in the house.

Favourite Quote: “Insanity is doing the same thing over and over again, and expecting different results ” – Albert Einstein

Harry Reilly
Non-exec

Interesting Fact:  I learned Arabic for five years!.

Favourite Music:  A Long December by Counting Crows.  Memory of best family time together in California.

Favourite Quote: “Don’t forget execution, boys. It’s the all-important last 95%”

Tom Lee

Technical Director

Interesting Fact:  I am completely self-taught from a technical skills persepctiuve, and left formal education at 18.

Favourite Music:  Blink 182 – Aliens Exist.  Brings back fond memories of stickly floors and cheap beer.

Favourite Quote: “He sprayed water in my face – thta’s not allowed” – James Haskell.  The whole event surrounding it is hilarious and shows the power of a good wind up

Martin Palmer
Co-Founder

Interesting Fact: I started my working life training to be an accountant but decided I hated numbers. (Ironically I now love them!). I really wanted to join the Hong Kong Police force but couldn’t do that until i was 24. I took a temporary job in Imports and 47 years later here I am.

Favourite Music: There only was one choice. Harry Chapin. Meant a lot to me in my early years as an import broker. We played Chapin for hours and this one seemed to cover so many modes.

Favourite Quote: “No man is an island”

Neil Harmer

Operations Director

Interesting Fact:  As a Geologist my idea of the perfect beach holiday is going to the beach and investigating the rocks in the cliffs behind.

Favourite Music:  Broken Stones – Paul Weller, I’m a huge Paul Weller / The Jam fan; Broken Stones is a very relaxing song, I love the use of the electric piano in it

Favourite Quote: “Don’t put off until tomorrow what you can do today”. This is a great quote by Benjamin Franklin, to have in your head when working through a series of tasks to help keep focused.

Robert Dundas
Sales Director

Interesting Fact:  One of my life goals is to be able to speak French, I’ve been doing Duolingo every day for the last five years, and I’m still rubbish! 

Favourite Music: Where do I even start! Tom Petty Running Down a Dream, this is my top-down driving next to the ocean song

Favourite Quote: “This time will pass”

ASHLEY DEXTER
CFO & Co-founder

Interesting Fact: I was nearly named Battle Dexter (I would have probably now been residing in one of His Majesty’s establishments)

Favourite Music: Even though I spent a few years in the music industry my taste of music was always a cause for concern with my colleagues, so to surprise them all my current favourite is Kids by MGMT (absolute belter)

Favourite Quote: “Quitters never win and winners never quit”

Ian Venner
CTO & Co-founder

Interesting Fact: Runs Red Lantern Records, a not-for-profit, ethical label as a side project, whose artists have regular national BBC radio airplay.

Favourite Music: Tom Waits, pretty much all of his work.  Beautifully observed avante-garde vignettes of life.  Oh, and anything really loud!

Favourite Quote: “It’s not the mountains we climb, but the grit in our shoe that grinds us down” – which sums up taking a business from start-up to enterprise.

Martyn Noble
CEO & Co-founder

Interesting Fact: Played a high standard of semi-professional rugby union (too many years ago now!)

Favourite Music: Led Zeppelin – Stairway to Heaven…my first live gig – Knebworth 11th August 1979, the track never grows old and is the iconic song of ‘hope’ whatever mood you are in when listening too it…and I’m still trying to work out what the lyrics mean!!

Favourite Quote: “Know your customers, Know your People, Know your Numbers” – plagiarised from Sir John Harvey Jones when I met him very early on in my career and values I stick to in my business life.