Navigating the skies of compliance

Navigating the skies of compliance

Martin Palmer

Author: Martin Palmer, Co-Founder of Hurricane Commerce

Air cargo companies encounter a variety of compliance challenges in managing global supply chains.

Among them are adhering to international sanctions and export controls, as well as complying with tariffs and customs regulations.

A key issue is distinguishing between goods that are permissible to ship and those that are not, along with verifying the recipients of shipments, often within short time constraints. The air cargo industry requires speed and reliability, while maintaining high standards of security and safety.

In recent years, the air cargo industry has witnessed a sweeping introduction of stringent regulatory requirements across the globe, underscoring the critical importance of compliance in ensuring safe and secure air transportation.

Key initiatives such as the Air Cargo Advance Screening (ACAS) in the USA, the Import Control System 2 (ICS2) in the European Union, Pre-Load Air Cargo Targeting (PACT) in Canada, and Pre-Load Data Informed Cargo Targeting (PreDict) in the United Kingdom have been established to enhance the security framework surrounding international air cargo operations.

These regulations place a direct and non-negotiable responsibility on carriers to provide comprehensive, accurate, and timely data to the relevant authorities. This data is essential for effective risk assessment and mitigation, enabling authorities to pre-emptively identify and address potential security threats.

The stakes are high: non-compliance can result in severe consequences, including hefty fines, suspension, or even the revocation of operating licences in specific countries. Moreover, the reputational damage stemming from non-compliance can be irreparable, tarnishing a carrier’s image and eroding trust with customers and partners.

In recent months, there has been a notable escalation in enforcement actions by various authorities, a trend that shows no signs of abating. This intensified scrutiny reflects a broader commitment to ensuring the highest standards of security and compliance within the industry.

For instance, the ACAS program in the USA mandates that carriers submit detailed cargo data before loading, enabling Customs and Border Protection (CBP) to perform thorough risk assessments. Similarly, the ICS2 system in the EU requires pre-arrival and pre-departure information, aiming to tighten control over the entry and movement of goods within the region.

Canada’s PACT initiative also emphasises pre-loading data requirements, facilitating targeted security measures before cargo is loaded onto aircraft. Meanwhile, the UK’s PreDict program focuses on leveraging advanced data analytics to enhance cargo targeting and screening processes, ensuring that high-risk consignments are identified and addressed proactively.

In today’s globalised economy, data has emerged as the cornerstone of international supply chains, underpinning every facet of the air cargo industry.

From sourcing commodities and identifying customers to selecting the most efficient transportation methods, ensuring regulatory compliance, calculating and collecting duties and taxes, invoicing, and managing risks, data plays an indispensable role.

However, the pursuit of complete and accurate data remains fraught with challenges. Often, due to time constraints or oversight, data is not recorded correctly at the initial instance. This leads to multiple iterations and extra efforts to rectify errors, resulting in delays, increased costs, and dissatisfaction among customers and regulatory authorities.

One particularly pressing issue is the often low quality of data accompanying e-commerce shipments. Unlike traditional shipments, where exporters provide detailed declarations to customs authorities, e-commerce consignments frequently come with vague or generic descriptions on air waybills. Terms like “textiles,” “clothing,” or “shoes” are common, offering little insight into the specific contents of a shipment.

This lack of detailed information imposes a significant burden on air cargo companies. They are tasked with deciphering these ambiguous descriptions to determine what can and cannot be transported. The challenge is compounded by the sheer volume of e-commerce packages, which continues to grow exponentially. Without precise data, cargo companies face difficulties in managing logistics, ensuring compliance with various regulations, and maintaining safety and security standards.

Furthermore, many import countries have intensified their scrutiny of low-value e-commerce shipments. These countries are concerned with a range of compliance issues, including safety, security, classification, and valuation. The lack of detailed shipment information makes it harder for air cargo companies to meet these stringent requirements, potentially leading to delays, increased inspections, and higher operational costs.

Additionally, the rise in consumer-to-consumer (C2C) and business-to-consumer (B2C) transactions further complicates the landscape. Air cargo companies now have to handle a diverse array of small, individualised shipments.

This surge in e-commerce has led to a dramatic increase in the volume of parcels, each with varying levels of data quality and completeness. Cargo companies must therefore invest in advanced data management systems and technologies to efficiently process and verify shipment information, ensuring compliance while maintaining operational efficiency.

To address these challenges, air cargo companies are turning to innovative solution suppliers providing services such as artificial intelligence (AI) and machine learning (ML). These technologies can help automate data verification processes, identify patterns, and predict potential compliance issues before they arise.

Collaboration between stakeholders is essential. Strengthening partnerships between air cargo companies, customs authorities, and shippers can facilitate better data sharing and improve the accuracy of shipment information. Implementing standardised data formats and protocols across the industry can also help in reducing discrepancies and enhancing the overall quality of data.

While data is the backbone of international supply chains in the air cargo industry, obtaining accurate and complete data remains a significant challenge. By embracing advanced technologies and fostering collaboration, air cargo companies can overcome these hurdles, ensuring efficient, compliant, and reliable operations in an increasingly complex global trade environment.

Hurricane, led by my fellow co-founder David Spottiswood, is partnering with air cargo specialists to provide them with the essential tools needed to navigate and overcome these regulatory challenges.

The company’s data solutions are not only geared towards ensuring strict compliance with regulatory requirements but also towards significantly enhancing the overall customer experience.

In so doing, Hurricane is helping to develop and embed innovative solutions that streamline processes and deliver superior value to customers.

As enforcement actions increase, air cargo carriers must prioritise robust data management systems and meticulous compliance practices. Investing in advanced technology solutions for data collection and transmission, training staff on regulatory requirements, and maintaining open communication channels with regulatory authorities are critical steps in navigating this complex landscape.

The air cargo community must recognise that compliance is not merely a regulatory obligation but a fundamental component of operational integrity and customer trust.

As global trade continues to expand, the ability to meet and exceed these regulatory standards will distinguish leading carriers from their competitors, driving both security and business success in an increasingly interconnected world.

You can read the full article in Air Cargo Week here – https://aircargoweek.com/navigating-the-skies-of-compliance/

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David SpoTtiswood
Co-founder

Interesting Fact: I am an amateur baker, but I still have no idea how sourduogh starter actually works, and am intrigued how it all reacts together to produce an incredible taste.

Favourite Music: November Rain by Guns ‘n’ Roses.  Going to Wembley with my wife our go to fun thing in our early years, our youth with long hair and rock clothing and not a care in the world other than getting the best spot in the house.

Favourite Quote: “Insanity is doing the same thing over and over again, and expecting different results ” – Albert Einstein

Harry Reilly
Non-exec

Interesting Fact:  I learned Arabic for five years!.

Favourite Music:  A Long December by Counting Crows.  Memory of best family time together in California.

Favourite Quote: “Don’t forget execution, boys. It’s the all-important last 95%”

Tom Lee

Technical Director

Interesting Fact:  I am completely self-taught from a technical skills persepctiuve, and left formal education at 18.

Favourite Music:  Blink 182 – Aliens Exist.  Brings back fond memories of stickly floors and cheap beer.

Favourite Quote: “He sprayed water in my face – thta’s not allowed” – James Haskell.  The whole event surrounding it is hilarious and shows the power of a good wind up

Martin Palmer
Co-Founder

Interesting Fact: I started my working life training to be an accountant but decided I hated numbers. (Ironically I now love them!). I really wanted to join the Hong Kong Police force but couldn’t do that until i was 24. I took a temporary job in Imports and 47 years later here I am.

Favourite Music: There only was one choice. Harry Chapin. Meant a lot to me in my early years as an import broker. We played Chapin for hours and this one seemed to cover so many modes.

Favourite Quote: “No man is an island”

Neil Harmer

Operations Director

Interesting Fact:  As a Geologist my idea of the perfect beach holiday is going to the beach and investigating the rocks in the cliffs behind.

Favourite Music:  Broken Stones – Paul Weller, I’m a huge Paul Weller / The Jam fan; Broken Stones is a very relaxing song, I love the use of the electric piano in it

Favourite Quote: “Don’t put off until tomorrow what you can do today”. This is a great quote by Benjamin Franklin, to have in your head when working through a series of tasks to help keep focused.

Robert Dundas
Sales Director

Interesting Fact:  One of my life goals is to be able to speak French, I’ve been doing Duolingo every day for the last five years, and I’m still rubbish! 

Favourite Music: Where do I even start! Tom Petty Running Down a Dream, this is my top-down driving next to the ocean song

Favourite Quote: “This time will pass”

ASHLEY DEXTER
CFO & Co-founder

Interesting Fact: I was nearly named Battle Dexter (I would have probably now been residing in one of His Majesty’s establishments)

Favourite Music: Even though I spent a few years in the music industry my taste of music was always a cause for concern with my colleagues, so to surprise them all my current favourite is Kids by MGMT (absolute belter)

Favourite Quote: “Quitters never win and winners never quit”

Ian Venner
CTO & Co-founder

Interesting Fact: Runs Red Lantern Records, a not-for-profit, ethical label as a side project, whose artists have regular national BBC radio airplay.

Favourite Music: Tom Waits, pretty much all of his work.  Beautifully observed avante-garde vignettes of life.  Oh, and anything really loud!

Favourite Quote: “It’s not the mountains we climb, but the grit in our shoe that grinds us down” – which sums up taking a business from start-up to enterprise.

Martyn Noble
CEO & Co-founder

Interesting Fact: Played a high standard of semi-professional rugby union (too many years ago now!)

Favourite Music: Led Zeppelin – Stairway to Heaven…my first live gig – Knebworth 11th August 1979, the track never grows old and is the iconic song of ‘hope’ whatever mood you are in when listening too it…and I’m still trying to work out what the lyrics mean!!

Favourite Quote: “Know your customers, Know your People, Know your Numbers” – plagiarised from Sir John Harvey Jones when I met him very early on in my career and values I stick to in my business life.