The path to successful cross-border eCommerce – Why compliance is crucial and how you can protect your business.

Compliance has always been a requirement for any business, but in recent years the Bureau of Industry and Security (BIS) and Office of Foreign Assets Control (OFAC) have started actively monitoring the compliance of businesses trading in the US.

Businesses that have been found to have compliancy violations have their cases made public, to deter others from falling foul of the rules. In fact, recent statistics showed that Denied Parties violations accounted for 66% of fines given out.

No business is too big for compliance

Denied Party screening must be done by every business, regardless of your size, location or which process of the transaction you are involved in.

Most recently, Apple fell foul of the rules and were found to have violated the Foreign Narcotics Kingpin Sanctions regulations by entering an applications development agreement with a Slovenian company whose director and majority owner were designated under the Foreign Narcotics Kingpin Designation Act.

They were ordered to pay US$476,000 for this infringement, in which their screening systems failed to match ‘SIS DOO’ and ‘Sis d.o.o’(D.o.o is a standard corporate suffix in Slovenia identifying a limited liability company), showing that even the top companies struggle with screenings.

Marketplaces at fault

Also guilty of Denied Party failures were Amazon, who admitted to selling goods to individuals in Crimea, Iran and Syria between 2011 and 2018. Although the violations were viewed as ‘non-egregious’ by OFAC, they were still fined $134,523 which amounted to half the value of the transactions.

Small failings in the ability of the screening process to identify spelling mistakes such as ‘Krimea’ in place of Crimea led to further violations and low-value goods being sent to Cuba, North Korea, and Sudan. By admitting to these failings, Amazon were subject to lighter penalties than would normally be given for such large violations.

Individuals are just as responsible as businesses

Although Denied Party screening can be considered more important as the penalties are more severe, a lady attempting to import a crocodile skin handbag into Australia found out the hard way that certain restrictions apply to goods being imported when her handbag was destroyed.

Worth $19,000 the owner did not pay a $70 licence to import it, and although not illegal, crocodile products are controlled under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) to ensure they are not linked to the illegal wildlife trade.

The above examples show that compliance is not an option, and even the biggest companies in the world can fall foul of the rules.

Having an effective screening process in place can minimise the risks associated with cross-border eCommerce.

Hurricane’s Denied Party and Prohibited and Restricted Goods screenings ensure businesses know what they are selling to who and where maintaining compliance and reducing the risk of fines and severe penalties.

Hurricane is quickly becoming the go to data partner for cross-border eCommerce by providing cost-effective solutions that have been built to provide the ultimate customer browse, checkout cost transparency and cross-border delivery experience.

Scroll to Top

David SpoTtiswood
Co-founder

Interesting Fact: I am an amateur baker, but I still have no idea how sourduogh starter actually works, and am intrigued how it all reacts together to produce an incredible taste.

Favourite Music: November Rain by Guns ‘n’ Roses.  Going to Wembley with my wife our go to fun thing in our early years, our youth with long hair and rock clothing and not a care in the world other than getting the best spot in the house.

Favourite Quote: “Insanity is doing the same thing over and over again, and expecting different results ” – Albert Einstein

Harry Reilly
Non-exec

Interesting Fact:  I learned Arabic for five years!.

Favourite Music:  A Long December by Counting Crows.  Memory of best family time together in California.

Favourite Quote: “Don’t forget execution, boys. It’s the all-important last 95%”

Tom Lee

Technical Director

Interesting Fact:  I am completely self-taught from a technical skills persepctiuve, and left formal education at 18.

Favourite Music:  Blink 182 – Aliens Exist.  Brings back fond memories of stickly floors and cheap beer.

Favourite Quote: “He sprayed water in my face – thta’s not allowed” – James Haskell.  The whole event surrounding it is hilarious and shows the power of a good wind up

Martin Palmer
Co-Founder

Interesting Fact: I started my working life training to be an accountant but decided I hated numbers. (Ironically I now love them!). I really wanted to join the Hong Kong Police force but couldn’t do that until i was 24. I took a temporary job in Imports and 47 years later here I am.

Favourite Music: There only was one choice. Harry Chapin. Meant a lot to me in my early years as an import broker. We played Chapin for hours and this one seemed to cover so many modes.

Favourite Quote: “No man is an island”

Neil Harmer

Operations Director

Interesting Fact:  As a Geologist my idea of the perfect beach holiday is going to the beach and investigating the rocks in the cliffs behind.

Favourite Music:  Broken Stones – Paul Weller, I’m a huge Paul Weller / The Jam fan; Broken Stones is a very relaxing song, I love the use of the electric piano in it

Favourite Quote: “Don’t put off until tomorrow what you can do today”. This is a great quote by Benjamin Franklin, to have in your head when working through a series of tasks to help keep focused.

Robert Dundas
Sales Director

Interesting Fact:  One of my life goals is to be able to speak French, I’ve been doing Duolingo every day for the last five years, and I’m still rubbish! 

Favourite Music: Where do I even start! Tom Petty Running Down a Dream, this is my top-down driving next to the ocean song

Favourite Quote: “This time will pass”

ASHLEY DEXTER
CFO & Co-founder

Interesting Fact: I was nearly named Battle Dexter (I would have probably now been residing in one of His Majesty’s establishments)

Favourite Music: Even though I spent a few years in the music industry my taste of music was always a cause for concern with my colleagues, so to surprise them all my current favourite is Kids by MGMT (absolute belter)

Favourite Quote: “Quitters never win and winners never quit”

Ian Venner
CTO & Co-founder

Interesting Fact: Runs Red Lantern Records, a not-for-profit, ethical label as a side project, whose artists have regular national BBC radio airplay.

Favourite Music: Tom Waits, pretty much all of his work.  Beautifully observed avante-garde vignettes of life.  Oh, and anything really loud!

Favourite Quote: “It’s not the mountains we climb, but the grit in our shoe that grinds us down” – which sums up taking a business from start-up to enterprise.

Martyn Noble
CEO & Co-founder

Interesting Fact: Played a high standard of semi-professional rugby union (too many years ago now!)

Favourite Music: Led Zeppelin – Stairway to Heaven…my first live gig – Knebworth 11th August 1979, the track never grows old and is the iconic song of ‘hope’ whatever mood you are in when listening too it…and I’m still trying to work out what the lyrics mean!!

Favourite Quote: “Know your customers, Know your People, Know your Numbers” – plagiarised from Sir John Harvey Jones when I met him very early on in my career and values I stick to in my business life.